Lead Technician

Security 101; Fort Wayne, Northern (IN, KY); Hybrid; USD 38,572 - 52,348; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid holidays and PTO

Cell phone and laptop

Work vehicle

Job summary

A security solutions provider in Fort Wayne, Indiana, is seeking a Lead Technician. The role involves installing and servicing commercial electronic security devices including CCTV and Access Control systems. Candidates should have a minimum of 3 years of experience in the field, strong problem-solving skills, and the ability to manage project installations. The compensation ranges from $28.00 to $38.00 per hour, with a full suite of benefits offered including medical coverage and a 401(k) plan.

Qualifications

• Must have a minimum of 3 years’ experience in commercial access control and IP-based video systems.
• Must be able to supervise project completions effectively.
• Current certification in relevant security systems is a plus.

Responsibilities

• Install and configure enterprise security systems independently.
• Lead project installations and manage quality control.
• Provide exceptional customer service.

Skills

Experience installing commercial access control

Experience with IP-based video systems

Process oriented

Good communication skills

Remote diagnostics support

Independent problem solving

Valid driving license

Certification in security systems

Education

High School diploma or GED

Electronics training (Technical School or Military)

Job description

Lead Technician

Fort Wayne, IN – recruiting a Lead Commercial Security Technician with experience installing, programming, and servicing commercial electronic security devices primarily CCTV, Access Control, IP Cameras, Intrusion Detection, Video Analytics, IP network systems, and overall security systems.

Salary

Hourly wage varies from $28.00 to $38.00, non‑exempt, commensurate with skills, product knowledge and experience.

Benefits

Medical, dental, vision, prescription coverage, 401(k) plan, paid holidays, PTO, plus cell phone, laptop, and work vehicle.

Skills / Abilities

• Must have a minimum of 3 years’ experience installing, servicing, and programming commercial access control, IP‑based video systems and intrusion alarm systems.
• Must have a minimum of 3 years’ experience as a project lead responsible for complete project supervision.
• Must be process oriented, with good communication and organizational skills.
• Ability to support customer systems via remote diagnostics with professionalism.
• Knowledge and practical experience with the internet and networking is essential.
• Must be able to work independently and resolve problems to our customer’s satisfaction.
• Must possess a valid driving license and clean MVR.
• Current certification in one of the following is a plus: Honeywell Pro‑Watch, Genetec, Openpath, Exacq, 3xLogic, or Brivo.
• Security 101 will invest in training for the right candidate.

Responsibilities

• Installing, terminating, configuring, and testing enterprise security systems with minimal supervision.
• System knowledge of CCTV, Access Control, IP Cameras, Intrusion Detection, Video Analytics, IP network systems, and visitor management, preferred.
• Leading a team on project installations.
• Managing quality control and providing fanatical customer service.
• Taking responsibility for and tracking project progress.

Education

• High School (or GED) minimum requirement.
• Electronics training from a Technical School or Military training in electronics or communications (preferred).

Security 101 is a DFWP and EOE. Our employees work in a motivating, team‑oriented work environment.