Lead Installation Technician

Blackhawk Security; Hawaii; On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

PTO and holidays

Cell phone provided

Laptop provided

Work vehicle provided

Job summary

Blackhawk Security, a Security 101 Company, seeks a Senior Security Installation Technician to lead installation, configuration, and troubleshooting of access control, CCTV, and intrusion detection systems on diverse projects. This role supports Project Managers with scheduling and field execution, ensuring designs meet specifications and client needs.

The position involves mentoring Install Technicians I & II, conducting client walkthroughs and system training, maintaining accurate

Qualifications

• 5+ years of experience as a senior security installation technician.
• Hands-on with access control and CCTV platforms (Genetec, Milestone, Avigilon).
• Experience with intrusion detection systems (Bosch or similar).
• Strong understanding of system programming, networking and deployment.
• Ability to read and interpret design drawings and troubleshoot complex issues.
• Excellent communication and mentoring skills; able to train team members and clients.
• Proficient with Microsoft Office and able to lift 25+ lbs.

Responsibilities

• Install, configure, terminate, and troubleshoot access control, CCTV and security systems.
• Support Project Manager with on-site scheduling, field execution and equipment coordination.
• Lead, mentor and support Installation Technicians I & II on projects of varying size.
• Inspect new installations to ensure design, quality, and performance standards.
• Complete required documentation (timesheets, service reports, testing, closeout packages).
• Support preventative maintenance, system design, client walkthroughs and input for Engineering and Sales.

Skills

Team leadership

Reading drawings

Communication

Mentoring

Microsoft Office

Problem solving

Tools

Genetec

Milestone

Avigilon

Software House

Lenel

Hirsch

Bosch IDS

Job description

Company: Blackhawk Security - A Security 101 Company

Job Summary:

The Senior Security Installation Technician leads the installation, configuration, and troubleshooting of access control, video surveillance (CCTV), and intrusion detection systems. This role supports Project Managers with scheduling and field execution, ensures systems meet design specifications, and serves as a technical leader on small to large projects. The position also mentors and trains Installation Technicians I and II, provides client walkthroughs and system training, maintains accurate documentation, and collaborates with Engineering and Sales on system design and field solutions. Strong technical expertise, leadership skills, and the ability to adapt to evolving security technologies are essential.

Hourly wage varies from $35.00 to $45.00, non-exempt, commensurate with skills, product knowledge and experience.

Our benefits include medical, dental, vision, prescription coverage, 401(k) match plan, paid holidays, disability, and life insurance, PTO and more. We will also provide you with a cell phone, laptop, and work vehicle.

The Right Candidate:

• 5+ years of experience as a senior security installation technician, including team leadership
• Hands‑on experience with Access Control (Software House, Lenel, Hirsch) and CCTV platforms (Genetec, Milestone, Avigilon) is Essential.
• Experience with intrusion detection systems (Bosch or similar)
• Strong understanding of system programming, software setup, networking, and deployment
• Ability to read and interpret design drawings, troubleshoot complex issues, and work in a fast‑paced environment
• Excellent communication, leadership, and mentoring skills; comfortable training team members and clients
• Proficient with Microsoft Office, documentation requirements, and able to lift 25+ lbs

Responsibilities:

• Install, configure, terminate, and troubleshoot access control, CCTV, and security systems, including panels, wiring, and software
• Support the Project Manager with on‑site scheduling, field execution, equipment coordination, and daily reporting
• Lead, mentor, and support Installation Technicians I & II across small and large projects
• Inspect new installations to ensure systems meet design, quality, and performance standards
• Complete required documentation (timesheets, service reports, testing, closeout packages)
• Support preventative maintenance, system design/assembly, client walkthroughs, and technical input for Engineering and Sales

About Blackhawk Security:

Blackhawk Security is a Security 101 Company and a provider of integrated electronic security solutions to a diversified set of commercial customers across multiple end markets, including healthcare, education, financial, and government, among others. Blackhawk Security delivers a full-service offering of electronic security services and products including the design, installation, and maintenance of access control, video surveillance, intrusion detection, and visitor management solutions. Please visit https://bh-sec.com. Security 101 was founded in 2005 and based in West Palm Beach, FL, Security 101 has 60 locations in the U.S. For more information, please visit www.security101.com.

Blackhawk Security is a DFWP and EOE organization with a team-oriented work environment.