Lead Technician

Bright Brothers of South Charlotte; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Training & development

Access to top-tier tools

Job summary

A dedicated home services company in Charlotte is looking for a Lead Technician to oversee job site operations and deliver exceptional service. You will act as the primary contact for customers and ensure jobs are completed safely and efficiently. The ideal candidate should possess strong leadership and communication skills, a valid driver's license, and be comfortable working outdoors. This full-time position offers competitive pay and professional development opportunities.

Qualifications

• Valid driver's license with a clean driving record.
• Comfortable working at heights and climbing ladders.
• Ability to work outdoors for extended periods and lift heavy equipment.
• Comfortable working at heights and climbing ladders.
• Ability to work outdoors for extended periods and lift heavy equipment.
• Strong communication and leadership skills.
• Reliable, detail-oriented, and customer-focused.

Responsibilities

• Serve as the primary contact for customers on-site.
• Safely and efficiently load and unload trucks.
• Perform soft washing and holiday lighting installations.
• Conduct minor equipment repairs and ensure regular maintenance.
• Document job progress and manage invoicing/payment collection.
• Document job progress with before/after photos and update records in the CRM.
• Maintain adherence to company safety protocols and foster a safe work environment.

Skills

Strong communication and leadership skills

Experience using exterior cleaning equipment

Customer-focused

Reliable and detail-oriented

Education

High school diploma or GED

Tools

CRM system usage

Job description

Benefits:

• Bonus based on performance
• Free uniforms
• Training & development

Job Title: Lead Technician – Exterior Cleaning & Holiday Lighting

Company: Bright Brothers of South Charlotte

Job Type: Full-Time

Location: { job.location.name }

Compensation: Competitive Pay (Based on Experience)

Schedule: Monday–Friday | Occasional Weekend Availability

About Bright Brothers

Bright Brothers is a full-service soft washing and holiday lighting company committed to helping homeowners protect and beautify their property. Our soft wash technology is a safer and more effective alternative to pressure washing, delivering top-tier results without surface damage.

We believe in providing exceptional customer service and ongoing training to help our team members grow and succeed. If you're looking for a company that values professionalism, teamwork, and advancement—you’ve found it.

Position Summary

We’re seeking a skilled and reliable Lead Technician to take charge of daily job site operations, deliver outstanding service, and lead by example. In this role, you’ll serve as the main point of contact for customers and ensure all jobs are completed safely, efficiently, and to the highest standards.

Key Responsibilities

• Serve as the primary contact for customers on-site, answering questions and resolving issues
• Safely and efficiently load and unload trucks with all necessary materials, tools, and equipment
• Perform soft washing and holiday lighting installations according to company standards and timelines
• Protect customer property by moving items, covering surfaces, and safeguarding landscaping
• Conduct minor equipment repairs and ensure regular maintenance and cleaning of work vehicles
• Document job progress with before/after photos, update records in the CRM system, and manage invoicing/payment collection
• Maintain strict adherence to company safety protocols and foster a safe work environment

Qualifications

• High school diploma or GED (preferred)
• Valid driver’s license with a clean driving record (required)
• Experience using exterior cleaning equipment (preferred; training provided)
• Comfortable working at heights and climbing ladders
• Ability to work outdoors for extended periods and lift heavy equipment
• Strong communication and leadership skills
• Reliable, detail-oriented, and customer-focused

What We Offer

• Competitive pay based on experience
• Access to top-tier tools and ongoing training
• A respectful, team-oriented work culture
• Career advancement and professional development opportunities
• Performance-based incentives

Apply Today!

Ready to lead with confidence and help customers love the way their homes look? Apply now to join the Bright Brothers team and start a rewarding career in a growing industry!

Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristic protected by law.