Join to apply for the LEAD TECHNICIAN role at HighGround.
This range is provided by HighGround. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$25.00/hr - $25.00/hr
Position Summary
The Lead Technician is a key leadership role responsible for managing and working alongside a team of technicians to ensure the successful completion of restoration projects. This position involves overseeing the day-to-day operations on job sites, ensuring that all work is conducted safely, efficiently, and to the highest quality standards. The Lead Technician is also responsible for maintaining a professional image, adhering to Standard Operating Procedures (SOPs), and providing excellent customer service.
Essential Functions
- Team Management: Supervise a team of technicians to oversee job projects from start to finish, ensuring that all tasks are completed according to plan and within the designated time frame.
- SOP and Safety Compliance: Ensure that your team strictly follows SOPs, maintaining safety, quality, and a professional image on all job sites.
- Demolition Execution: Conduct clean, safe, and precise demolition using hand and power tools, ensuring that all work is performed efficiently and with minimal disruption to the property.
- Drying Documentation: Document drying progress using state-of-the-art moisture meters, ensuring accurate and thorough records of moisture levels and drying effectiveness.
- Client Communication: Communicate with the In-Home Sales Specialist to report additional services needed that were not captured on the initial job ticket, ensuring that all client needs are addressed.
- Vehicle Operation: Drive a company vehicle to and from job sites, adhering to all state traffic laws and company policies to ensure the safety of yourself and others on the road.
- Compliance Task Completion: Complete all applicable compliance tasks in DASH on a daily basis, ensuring that all work complies with industry standards and company policies.
- Attention to Detail: Maintain strong attention to detail to ensure that our customers receive excellent service, with all aspects of the job handled with care and precision.
Qualifications
- High school diploma or equivalent required.
- Have an attitude of continued improvement and willingness to help others.
- Possess working knowledge or 1-2 years of experience related to construction, plumbing, water mitigation, and/or carpentry (strongly preferred).
- Hold an IICRC certification in water damage or mold remediation (preferred).
- Valid driver’s license.
Physical Requirements
- Ability to lift 50 pounds or more.
Our Benefits Include
- Medical, Dental and Vision Coverage, with 4 medical plans.
- Company paid life insurance and Long/Short term Disability.
- 401k with generous company matching.
- Paid Vacation, Sick time and Holidays.
- Bi-Weekly compensation.
- Base pay plus commission.
Seniority level
Employment type
Job function
- Engineering and Information Technology
Industries
- Specialty Trade Contractors
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