Lead Technical Trainer

ABB; Cary (AR); Hybrid; USD 90,000 - 120,000; Full time

Job summary

ABB in Cary, NC, is seeking a Technical Training and Development professional responsible for delivering and supporting technical training for Services North America in the EL Services division. You will partner with the EL Services Strategic Training Leader to align training with business priorities and ensure high-quality content.

The role oversees the Cary Training Center operations, develops course material and schedules, ensures instructors meet standards, and coordinates with third-party

Qualifications

• Bachelor's degree in electrical engineering or similar technical field.
• Minimum 5 years of experience with Power Delivery equipment and training, or Associate degree PLUS 7 years related experience in field service.
• Experience in technical content development, delivery, and instructor development materials.
• Strong cross-functional relationships (Product, Factory, Services).
• Ability to work independently, manage multiple priorities & meet business timelines & deliverables.
• Experience supporting Electrical Services or Products; LV and MV experience preferred.
• This position must be based in or near Cary, NC; travel up to 30% domestically.

Responsibilities

• Oversee day-to-day activities of the Services Training center in Cary, NC, including compliance to safety requirements, equipment management, and facility maintenance.
• Oversee the technical content of the EL Services training curriculum, develop new and legacy service offerings, and coordinate with 3rd party content teams.
• Ensure instructors meet instructional requirements and provide a safe learning environment (classroom & lab).
• Select and ensure training compliance of 3rd party suppliers; support technical projects as needed.

Skills

Training delivery

Curriculum development

Instructor development

Cross-functional collaboration

Independent work

Project management

Travel readiness

Education

Bachelor's degree in electrical engineering or similar technical field

Associate degree + 7+ years in field service

Technical certificate or HS diploma/GED + 12+ years experience

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Technical Training and Development Manager

The work model for the role is: Hybrid, Cary, NC

Your role and responsibilities

In this role you will be responsible for delivering and support of technical training needs for Services North America, in EL Service division in US, providing technical expertise to the EL Services technical training curriculum.
You will support the EL Services Strategic Training Leader to establish, deliver & meet the strategic training direction/priorities set by the business and technical training and development team.

You will be mainly accountable for:

• Responsible for the day-to-day activities of the Services Training center in Cary, NC. This includes compliance to all regulatory & non-regulatory ABB safety requirements (Reporting of Risk assessments, Safety Hazards, SOTs), equipment management, & facility maintenance.

• Oversee the technical content of the EL Services training curriculum. This includes development of new product Service offerings/trainings, development of legacy ABB product Service offerings/trainings, collaboration with 3rd party content development teams; Establish/manage the technical training course master schedule, & ensuring resources such as training material, course instructors, equipment are prepared in advance of scheduled class.

• Ensure assigned course instructors meet instructional requirements - internal certification, ability to provide a safe learning environment (Classroom & Lab), Accuracy (attendance, delivery of content, certification requirements)

• Select & ensures training compliance of 3rd party suppliers; Support technical projects/discussions as needed by the business.

Qualifications for the role

• Bachelor degree in electrical engineering, or similar technical field or higher education

• Minimum 5 years of experience with focus on Power Delivery equipment AND training experience, OR Associate degree PLUS minimum 7 years related experience in Field service type role, OR Technical certificate, and/or HS diploma/GED PLUS 12 years related experience.

• Previous training experience to include Technical content development, delivery, and instructor development materials

• Strong cross-functional relationships (Product, Factory, Services)

• Ability to work independently, manage multiple priorities & meet business timelines & deliverables

• Experience supporting Electrical Services or Products, a plus; LV and MV experience preferred

• This position must be based in or near to Cary, NC

• Travel up to 30%, domestic

• Candidates must