Lead Technical Program Manager – Retail Solutions

Toshiba Global Commerce Solutions - External; North Carolina; On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Group health coverage

401(k) plan with company match

Life insurance

Employee discounts

Paid holidays & vacation

Job summary

Toshiba Global Commerce Solutions is seeking a Technical Program Manager to oversee end-to-end client solution delivery. You’ll drive cross-functional alignment, manage risks, and ensure projects meet scope, budget, and timeline while maintaining quality. Expect extensive client interaction and up to 10% travel.

Responsibilities include leading project execution, coordinating across engineering, product, and business teams, and delivering scalable, high-quality retail solutions.

Qualifications

• 12+ years in program and project management with client-facing delivery.
• Experience in retail tech, POS systems, or custom software delivery.
• Technical understanding of system architecture and software development.

Responsibilities

• Lead end-to-end delivery of client projects within scope, schedule and budget.
• Align requirements and architecture into integrated plans across teams.
• Provide leadership to PMs and cross-functional teams for program outcomes.
• Engage clients to define scope, manage expectations, and report progress.
• Refine PM processes and ensure consistent use of PM tools.
• Define KPIs and provide executive status updates with mitigation plans.

Skills

Program management

Client-facing

Retail technology

SDLC & quality

Cross-functional leadership

Risk & scope control

Education

Bachelor’s degree in a technical field

Tools

Jira

Confluence

MS Project

Smartsheet

Job description

Toshiba Global Commerce Solutions is seeking a Technical Program Manager to oversee end-to-end client solution delivery. You’ll drive cross-functional alignment, manage risks, and ensure projects meet scope, budget, and timeline while maintaining quality. Expect extensive client interaction and up to 10% travel.

Responsibilities include leading project execution, coordinating across engineering, product, and business teams, and delivering scalable, high-quality retail solutions.