Lead Technical Program Manager – Retail Solutions

Toshiba Global Commerce Solutions - External

North Carolina

On-site

USD 130,000 - 180,000

Full time

14 days+
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Benefits offered by this job

Group health coverage
401(k) plan with company match
Life insurance
Employee discounts
Paid holidays & vacation

Job summary

Toshiba Global Commerce Solutions is seeking a Technical Program Manager to oversee end-to-end client solution delivery. You’ll drive cross-functional alignment, manage risks, and ensure projects meet scope, budget, and timeline while maintaining quality. Expect extensive client interaction and up to 10% travel.

Responsibilities include leading project execution, coordinating across engineering, product, and business teams, and delivering scalable, high-quality retail solutions.

Qualifications

  • 12+ years in program and project management with client-facing delivery.
  • Experience in retail tech, POS systems, or custom software delivery.
  • Technical understanding of system architecture and software development.

Responsibilities

  • Lead end-to-end delivery of client projects within scope, schedule and budget.
  • Align requirements and architecture into integrated plans across teams.
  • Provide leadership to PMs and cross-functional teams for program outcomes.
  • Engage clients to define scope, manage expectations, and report progress.
  • Refine PM processes and ensure consistent use of PM tools.
  • Define KPIs and provide executive status updates with mitigation plans.

Skills

Program management
Client-facing
Retail technology
SDLC & quality
Cross-functional leadership
Risk & scope control

Education

Bachelor’s degree in a technical field

Tools

Jira
Confluence
MS Project
Smartsheet

Job description

Toshiba Global Commerce Solutions is seeking a Technical Program Manager to oversee end-to-end client solution delivery. You’ll drive cross-functional alignment, manage risks, and ensure projects meet scope, budget, and timeline while maintaining quality. Expect extensive client interaction and up to 10% travel.

Responsibilities include leading project execution, coordinating across engineering, product, and business teams, and delivering scalable, high-quality retail solutions.

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