Lead Technical Consultant 2

AT&T; Harrisburg (Dauphin County); On-site; USD 128,000 - 232,000; Full time

Job summary

Join a forward-thinking company that is redefining connectivity and transforming how the world shares experiences. As a Lead Technical Consultant, you will leverage your expertise to provide technical sales support, design innovative solutions, and ensure seamless integration for clients. This role offers the opportunity to work independently while mentoring others and influencing executive decisions. With a strong emphasis on continuous improvement and collaboration, you will play a key role in delivering exceptional customer experiences. This is your chance to make a significant impact in a dynamic environment where your contributions truly matter.

Benefits

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Disability Benefits

Life and Accidental Death Insurance

Employee Assistance Programs (EAP)

Employee discounts on AT&T services

Qualifications

• 5+ years of related experience in technical sales support.
• Certification is required in some areas.

Responsibilities

• Collaborate with sales for technical support during presentations.
• Design and implement technology solutions for clients.

Skills

Technical Sales Support

Solution Design

Client Interaction

Troubleshooting

Project Management

Education

Bachelor’s degree (BS/BA)

Job description

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it.

Collaborates with the sales team to provide technical support and consulting, ensuring successful product integration and implementation, while leveraging expertise to design optimized solutions and contribute to sales objectives through pre- and post-sales activities.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Technical Sales Support and Consulting: Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations, ensuring accurate representation and support of company products.
• Solution Design, Implementation, and Troubleshooting: Design innovative technology solutions, oversee their implementation and integration, analyze and resolve technical issues to ensure system functionality according to specifications.
• Client Interaction and Custom Solutions: Understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility.
• Expertise and Continuous Improvement: Leverage in-depth knowledge of company products and industry expertise to optimize solutions, monitor performance, and stay updated with the latest trends and best practices.
• Independent Work and Additional Support: Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to enhance product offerings.

Job Contribution:

• An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge.
• Leads significant projects with strategic autonomy, influencing executive decisions.
• Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Supervisor:

• No

Education/Experience:

• Bachelor’s degree (BS/BA) desired.
• 5+ years of related experience.
• Certification is required in some areas.

Our Lead Technical Consultant 2, earn between $154,100 - $231,100. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

USA:NJ:Bedminster / Us Hwy 206 - Adm:1405 Us Hwy 206

Salary Range:

$128,400.00 - $231,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.