Lead Taxpayer Services Supervisor - Property & Compliance

Loudoun County; Sterling (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Loudoun County is seeking a Taxpayer Services Supervisor II to oversee the Personal Property Tax Assessment and Compliance teams. Reporting to the Deputy Commissioner, you will manage tax assessment, compliance, and appeal functions while building strong relationships with county staff and the public.

The role requires applying state law, local ordinances, and case law to diverse situations, guiding staff, handling high-volume workloads, and delivering accurate, fair taxation with a focus on

Qualifications

• Education: bachelor’s degree or equivalent in business administration, public administration, accounting, or a related field.
• Four years of related work experience, including at least two years in a supervisory role.
• Criminal background, credit, and DMV checks required.
• Valid Virginia driver’s license.

Responsibilities

• Oversee vehicle personal property tax assessments and supervise tax account reviews.
• Ensure taxation accuracy and compliance with state and local laws.
• Perform tax compliance work and verify vehicle inclusions on the tax rolls.
• Conduct field visits and interact with vehicle owners for information.
• Explain filing procedures and local tax obligations to taxpayers.
• Lead, train, and develop the Tax Assessors and Compliance Specialists.

Skills

Supervisory experience

Tax assessment

Customer service

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Loudoun County is seeking a Taxpayer Services Supervisor II to oversee the Personal Property Tax Assessment and Compliance teams. Reporting to the Deputy Commissioner, you will manage tax assessment, compliance, and appeal functions while building strong relationships with county staff and the public.

The role requires applying state law, local ordinances, and case law to diverse situations, guiding staff, handling high-volume workloads, and delivering accurate, fair taxation with a focus on