Lead Talent Partner, Ground Operations

Veho; Philadelphia (Philadelphia County); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Equity with growth potential

Medical, dental, vision coverage

401(k) plan with company match

Unlimited PTO

Job summary

Veho is seeking a Lead, Talent Business Partner to support Ground Operations, driving employee relations, performance standards, and workforce stability. This hands-on role requires close work with frontline leaders, intense data use, and a focus on safety and fairness in hourly environments.

You will spend time in Veho warehouses across shifts, building relationships, addressing concerns, and applying policies consistently.

Qualifications

• Experience independently managing investigations, employee complaints, disciplinary matters, and complex workplace issues.
• Experience supporting frontline, non‑exempt, shift‑based, or distributed employee populations.
• You can build trust, handle sensitive situations, manage conflict, and make fair decisions under pressure.
• You’re comfortable challenging managers, coaching through difficult conversations, and ensuring performance issues are addressed.

Responsibilities

• Independently manage employee complaints, investigations, misconduct allegations, disciplinary matters, and other employee relations cases across assigned locations.
• Conduct fair, timely, and well‑documented investigations, making sound recommendations and escalating sensitive or high‑risk matters appropriately.
• Partner with Employee Relations, Legal, and People Operations on accommodations, leave concerns, retaliation allegations, employment separations, and other complex matters.
• Coach leaders on applying policies consistently, documenting employee concerns, and navigating employment requirements affecting hourly and non‑exempt employees.
• Identify recurring employee relations issues and work with site leadership to address the causes, not just individual incidents.
• Help managers set clear expectations for performance and behavior using Veho’s A Player standards: extreme ownership, urgency, first‑principles thinking, direct challenge, learning, and putting the team first.
• Challenge leaders when underperformance goes unaddressed, expectations are inconsistent, or decisions are not supported by facts.
• Coach managers on feedback, performance improvement, difficult conversations, and appropriate corrective action.
• Identify strong performers and emerging leaders, supporting their development, recognition, and opportunities for advancement.
• Partner with Talent Acquisition and site leaders to reinforce hiring standards and improve the readiness of new employees.

Skills

Employee relations

Hourly workforce

Judgment & EQ

Performance management

Operational understanding

Analytical skills

Ownership & execution

Employment practices

Tech fluency

Communication skills

Job description

Veho is seeking a Lead, Talent Business Partner to support Ground Operations, driving employee relations, performance standards, and workforce stability. This hands-on role requires close work with frontline leaders, intense data use, and a focus on safety and fairness in hourly environments.

You will spend time in Veho warehouses across shifts, building relationships, addressing concerns, and applying policies consistently.