Lead Systems Technician

Vector Security; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, and vision coverage

HSA/FSA programs

401k retirement plan after 60 days

Paid time off

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

Vector Security in Columbia, MD is seeking a Lead Systems Technician to install and service Burg and Fire Alarm, Access Control, and Video systems. You will ensure compliance with local codes and mentor junior staff.

You will work with AHJs, assist design, and communicate effectively with customers while delivering high-quality service.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years in fire detection and signaling systems (fire alarms, burglary, CCTV, access).
• 5+ years in the industry preferred.

Responsibilities

• Install and service integrated systems including burg, access control, video, and fire alarms.
• Troubleshoot complex systems in residential and commercial settings.
• Assist design and deployment in line with codes and AHJ coordination.
• Mentor and train Entry to Level 2 technicians on job sites.

Skills

Customer service orientation

Communication

System design understanding

Troubleshooting

Team mentorship

Education

High School Diploma or equivalent

Tools

ESA Certified Alarm Technician Level 2 or equivalent

NICET Level 1 Fire

NICET Level 2 Fire

State Licensing

Valid Driver's License

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Lead Systems Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Job Location:

Columbia, MD Region

Summary

As a Lead Systems Technician, you will be responsible for the installation and/or servicing of integrated systems including Burg and Fire Alarms, Access Control, and Video Solutions. Additional responsibilities include a strong technical aptitude, ability to decipher/design integrated systems in compliance with local jurisdiction requirements, and effective interpersonal skills. Will assist in training of less experienced technicians.

Responsibilities

• Install/Service Integrated Systems:
• Complete installation and/or servicing of various types of integrated systems, including integrated burg, card access, video, and fire alarm systems.
• Troubleshoot integrated systems in high-end residential and commercial applications.
• Demonstrate proficiency and understanding of the software and programming for the primary manufacturers used by branch.
• Employ logic and experience to work through system and integrated system issues.
• Assist in design and deployment of projects in concert with local and state building codes and communicate effectively with AHJs.
• Interact and communicate at all levels of the organization and with external customers. Share knowledge, ideas, and solutions.
• Train and mentor technicians:
• Review work of Entry Level through Level 2 technicians on shared job site and provide training to correct any errors.
• Responsible for the work done by all technicians on his/her jobs.

Qualifications

• Education & Experience:
• High School Diploma or equivalent.
• Minimum of 2-years of fire detection and signaling systems experience ( fire alarm,burglary, CCTV and access control).
• 5+ years industry experience - Preferred.
• Certification/License:
• Must possess a Valid Driver’s License.
• State Licensing is required.
• ESA Certified Alarm Technician Level 2 or equivalent - Preferred.
• NICET Level 1 Fire- required.
• NICET Level 2 Fire- preferred
• Completion of minimum training/certification checklist required per Technician Career Path OR equivalent experience and demonstrated expertise.
• Communication:
• Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Technical:
• Assists in design of integrated systems.
• Understands software and programming for the primary manufacturers used by their home branch.
• Possesses the skill to decipher/design integrated systems in conjunction with local jurisdiction requirements.

Our Total Rewards package includes (but is not limited to):

• Company vehicle provided.
• Competitive compensation with incentive eligibility.
• Career advancement opportunities
• Medical, dental, and vision coverage.
• HSA/FSA programs.
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products.
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.