Lead Systems Technician

Vector Security; Nashville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company Provided Vehicle

Company Paid Cell Phone and Tablet

401k retirement savings plan

Tuition reimbursement

Paid Time Off

Job summary

A leading security integrator in Nashville, TN, is seeking a Lead Service Systems Technician. In this role, you will service integrated systems including fire alarm, CCTV, and access control. The position offers paid training for certifications and career advancement opportunities. The ideal candidate has a strong technical aptitude, customer service skills, and at least 5 years of relevant experience. Competitive compensation with a comprehensive benefits package is provided, including a company vehicle and paid time off.

Qualifications

• 5 years of field experience or equivalent technical service education.
• Minimum 2 years of experience with fire detection and signaling systems.
• Valid Driver’s License with a good driving history.
• Valid Driver’s License with acceptable driving history.
• Ability to decipher/design integrated systems in conjunction with local jurisdiction requirements.
• Strong technical aptitude.
• Proficient in software and programming for primary manufacturers used by your home branch (residential/commercial security, fire alarm, testing comms with Central Station, IP video, NVR setup, VMS).
• Access control systems programming and user credential management.

Responsibilities

• Service integrated systems including fire alarm, card access, and CCTV.
• Participate in company initiatives by securing referrals.
• Provide exceptional customer service.
• Communicate programs and initiatives to peers to reinforce standards.

Skills

Technical aptitude

Customer service

Active listening

Education

High School diploma or equivalent

Tools

Fire alarm systems

CCTV systems

Networking equipment

Access control systems

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Lead Service Systems Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Job Location

Nashville, TN / On the road

Summary

Are you ready to earn more money by moving up the career ladder with Vector Security? You’ll receive paid training to earn certifications for NICET, ESA and OSHA. We have a clear path for career development, so you have a clear game plan to advance your career. Take on new challenges and new opportunities by applying with Vector today!

What You’ll Do

• Service integrated systems including fire alarm, card access, CCTV, networking, and burglar alarm.
• Actively participate in company initiatives such as securing referrals and upselling.
• Provide exceptional customer service.
• Provide positive reinforcement of programs and initiatives to peers.
• As new products/solutions are introduced, serve as mentor to junior technicians and share learned technical information to improve individual and branch capabilities.

What You’ll Need

• HS diploma or equivalent.
• 5-Years: Field experience or equivalent technical service education or certification.
• Minimum of 2 -Years of fire detection and signaling systems experience.
• Valid Driver’s License with an acceptable driving history.
• The skills to decipher/design integrated systems in conjunction with local jurisdiction requirements.
• Possess strong technical aptitude.
• Ability to engage others through active listening.
• Proficient in company skills and best practices such as safety, use of equipment, etc.
• Ability to demonstrate proficient understanding of the software and programming for the primary manufacturers used by your home branch.
  • This includes residential and commercial security, fire alarm systems, testing proper communication with the Central Station, Analog and IP video systems including NVR set-up, software service and VMS programming.
• Also, access control systems including software service, system programming and user credential programming.

What You’ll Get

“Total Rewards” package including:

• Company Provided Vehicle to use for work.
• Company Paid Cell Phone and Tablet.
• Career advancement opportunities.
• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• HSA/FSA programs
• Company paid life and AD&DD insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values

• Win as a team.
• Do the right thing.
• Make a difference every day!
• Get it done.
• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.