Lead Surveillance Agent

Blue-Chip-Casino,-Hotel-; Michigan City (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Boyd Gaming Corporation seeks an attentive Surveillance Supervisor to monitor the casino floor, respond to questionable activities, and document incidents. You will be responsible for evaluating gaming areas against internal controls and Indiana gaming regulations, and for escalating issues to leadership as needed.

The role requires strong observation, math, and report writing skills, plus prior surveillance or asset protection experience.

Qualifications

• Thorough knowledge of casino games, regulations and knowledge of game cheating/theft methods and related illegal activity preferred.
• Casino surveillance experience preferred.
• Supervisory experience preferred.
• Asset protection or loss prevention experience preferred.
• High school diploma preferred.
• Good observation skills, math skills and report writing skills required.

Responsibilities

• Monitors casino floor activities (table games, slots, cages and count room) using surveillance equipment.
• Responds to questionable activities and records them; writes surveillance reports as needed.
• Keeps daily shift reports and maintains knowledge of equipment used by the department.
• Observes gaming areas for deviations from internal controls and Indiana Gaming Laws and Rules.
• Notifies Surveillance Supervisor/Director of suspicious or illegal activity observed.

Skills

Casino surveillance

Regulations knowledge

Cheating/theft methods

Observation skills

Math skills

Report writing

Supervisory experience

Asset protection

High school diploma

Education

High school diploma

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for monitoring the activities of the casino floor (table games, slots, cages and count room). Utilizes the necessary surveillance equipment to respond to, identify and record questionable activities. Performs the duties and responsibilities of the Surveillance Supervisor in the Supervisor’s absence.

• Performs all activities and job duties in accordance with department policies and procedures, Internal Control regulations and the Indiana Gaming Laws and Rules.
• Acquires a thorough knowledge of all table games, gaming functions and methods of cheating/theft. Has the ability to observe all gaming areas from a Surveillance perspective.
• Acquires knowledge of all other department’s procedures and is alert for deviations from the Internal Controls and the Indiana Gaming Laws and Rules. Reports all deviations to the Surveillance Supervisor and/or Director.
• Is alert for any act of a suspicious and/or illegal nature and advises Surveillance Supervisor and/or Director when such activity is observed.
• Performs close watches on casino areas and/or employees as directed by the Surveillance Supervisor and/or Director.
• Makes entries on the Daily Shift Report and writes Surveillance Reports as necessary.
• Obtains a strong working knowledge of all equipment used by the department.

Qualifications

• Thorough knowledge of casino games, regulations and knowledge of game cheating/theft methods and related illegal activity preferred.
• Casino surveillance experience preferred.
• Supervisory experience preferred.
• Asset protection or loss prevention experience preferred.
• High school diploma preferred.
• Good observation skills, math skills and report writing skills required.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.