Lead Support Analyst - Low Latency Electronic Trading

Nomura; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

401(k) eligibility

Medical and financial benefits

Paid time off

Job summary

Nomura is seeking a Production Services Specialist for their low latency electronic trading in New York. The role involves monitoring real-time trading systems, supporting FPGA-based infrastructure, and resolving incidents swiftly. Candidates are expected to have experience in high-frequency trading environments and familiarity with connectivity protocols.

The position offers a salary range of $120,000 - $140,000 annually, along with benefits like 401(k) eligibility, medical coverage, and paid time off.

Qualifications

• 3+ years of relevant experience in production trading environments.
• Strong ability to communicate between technology and front-office teams.
• Proficiency in monitoring tools and performance issue resolution.

Responsibilities

• Monitor and support low latency trading environment.
• Analyze pcap files to troubleshoot trading systems.
• Liaise between clients, front-office and development teams.
• Implement and maintain exchange connectivity.
• Automate and configure real-time monitoring.

Skills

High-frequency and low-latency trading practices

FPGA infrastructure

Exchange connectivity protocols

Network packet inspection

Unix environments

Scripting and automation (Shell, Python)

U.S. securities markets understanding

Communication skills

Tools

Corvil

Pico

Grafana

Prometheus

Elastic

Job description

Job Title: Production Services Specialist - Low Latency Electronic Trading

Department: Group Technology

Corporate Title: Associate

Location: New York

Pay range: $120,000 - $140,000 annually.

Company Overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. We serve individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, our firm is built on disciplined entrepreneurship and creative solutions.

Role Description

• Monitor and support Nomura's real‑time low latency trading environment, including FPGA‑based systems, DMA, algorithmic and smart order routing platforms.
• Support high‑frequency co‑located trading environments, focusing on the full architecture stack including FPGA cards, feed handlers, and exchange connectivity.
• Perform pcap file analysis to troubleshoot latency issues and validate message flows.
• Conduct daily health checks on critical systems, automate and configure real‑time monitoring solutions.
• Provide rapid response and resolution to incidents affecting production trading systems.
• Utilize latency monitoring tools (Corvil / Pico) to identify, measure, and resolve performance issues.
• Liaise between clients, front‑office and development teams for quick escalation and resolution.
• Act as a production change gatekeeper, managing and deploying changes, including configuration and software releases.
• Analyze logs and monitoring tools to identify and resolve system issues.
• Maintain and develop strong documentation such as runbooks, troubleshooting guides, and system configuration.
• Implement and support exchange connectivity, bringing up new gateways, connections, and market data feeds/protocols.

Essential Qualifications

• Ability to work well under pressure with a sense of urgency and strong teamwork skills.
• Strong written and verbal communication, bridging technology and front‑office teams.
• Understanding of high‑frequency and low‑latency trading practices, including FPGA‑based infrastructure.
• Experience supporting FPGA cards in a production environment (deployment, troubleshooting, monitoring).
• Strong knowledge of exchange connectivity protocols and market data feeds (ITCH, OUCH, Pillar, ARCA, multicast).
• Experience with pcap analysis and network packet inspection tools.
• Familiarity with latency measurement and monitoring tools (Corvil / Pico).
• Strong understanding of U.S. securities markets, order lifecycle, and FIX protocol.
• Proficiency in Unix environments.
• Good understanding of networking principles.
• 3+ years of relevant experience.

Desirable Qualifications

• Proficiency in scripting and automation (Shell, Python).
• Familiarity with monitoring tools (Grafana, Prometheus, Elastic).
• Exposure to OMS and EMS platforms.

Benefits and Compensation

Base pay of $120,000 to $140,000 annually. Additional compensation may include a sign‑on bonus, restricted stock units, discretionary awards, and commissions for applicable sales roles. Benefits include 401(k) eligibility, medical, financial, and other benefits, paid time off (vacation, sick time, parental leave), and more. Benefits details will be provided upon offer.

If hired in the U.S., the employee will be in an ‘at‑will’ position, and the Company reserves the right to modify base salary and other discretionary payments at any time.

Nomura is an Equal Opportunity Employer.