Lead Support Analyst - Low Latency Electronic Trading

Nomura Holdings, Inc.; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

401(k) eligibility

Paid time off benefits

Medical and financial benefits

Job summary

Nomura Holdings, Inc. is seeking a Lead Support Analyst for low latency electronic trading in New York. The role involves monitoring trading systems, troubleshooting latency issues, and supporting high-frequency trading environments.

The ideal candidate will have experience with FPGA systems, strong communication skills, and a solid understanding of US securities markets. The position offers an annual pay range of $120,000 - $140,000 and a comprehensive benefits package.

Qualifications

• 3+ years of relevant experience in low-latency trading environments.
• Experience in deployment and troubleshooting of FPGA-based systems.
• Strong knowledge of market data feeds and trading protocols.

Responsibilities

• Monitor and support low latency trading systems.
• Perform analysis to troubleshoot latency issues.
• Manage changes in production environments.

Skills

Ability to work well under pressure

Strong written and verbal communication

Understanding of high-frequency trading

Experience supporting FPGA cards

Knowledge of exchange connectivity protocols

Experience with pcap analysis

Familiarity with latency measurement tools

Understanding of US securities markets

Technically sound in Unix environments

Good networking principles understanding

Tools

Shell scripting

Python

Corvil/Pico

Grafana

Prometheus

Elastic

Job description

Job Title: Lead Support Analyst - Low Latency Electronic Trading

Job Code: 13536 | Country: US | City: New York | Skill Category: IT/Technology

Pay range at commencement: $120,000 - $140,000 annually.

Company Overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership.

Responsibilities

• Monitor and support Nomura's real-time low latency trading environment, including FPGA-based systems, DMA, Algorithmic and Smart Order Routing platforms.
• Support high-frequency co-located trading environments, focusing on the full architecture stack including FPGA cards, feed handlers, and exchange connectivity.
• Perform pcap file analysis to troubleshoot latency issues and validate message flows.
• Daily health checks on critical systems, automation checks and configurations of real-time monitoring solutions.
• Provide rapid response and resolution to incidents affecting the production trading systems.
• Utilize latency monitoring tools (Corvil/Pico) to identify, measure, and resolve performance issues.
• Liaise between clients, front‑office and development teams for quick and effective escalation and resolution.
• Act as a production change gatekeeper, managing and deploying changes, including configuration and software release.
• Analyze logs and monitoring tools to identify and resolve system issues.
• Maintain and develop strong documentation (runbooks, troubleshooting guides, system configuration).
• Implement and support exchange connectivity, bringing up new gateways, connections, and market data feeds/protocols.

Essential Qualifications

• Ability to work well under pressure with a true sense of urgency and excellent teamwork skills.
• Strong written and verbal communication with the ability to act as a bridge between technology and front office teams.
• Understanding of high‑frequency and low‑latency trading practices, including FPGA‑based trading infrastructure.
• Experience supporting FPGA cards in a production environment (deployment, troubleshooting, monitoring).
• Strong knowledge of exchange connectivity protocols and market data feeds (ITCH, OUCH, Pillar, ARCA, multicast).
• Experience with pcap analysis and network packet inspection tools.
• Familiarity with latency measurement and monitoring tools (Corvil/Pico).
• Strong understanding of the Americas securities markets and structure, order lifecycle, and FIX protocol.
• Technically sound experience of Unix environments.
• Good understanding of networking principles.
• 3+ years relevant experience.

Desirable Qualifications

• Proficient in scripting and automation (preferably Shell and Python).
• Familiarity with monitoring tools (e.g., Grafana, Prometheus, Elastic).
• Exposure to OMS and EMS platforms.

Nomura Competencies

Explore Insights & Vision

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions

• Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People

• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

• Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Benefits

Base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job‑related knowledge and advanced degrees, skills, and experience. The total compensation package may also include sign‑on bonus, restricted stock units, discretionary awards and eligibility for commissions for applicable sales roles, as well as a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time, and parental leave). Details of participation in these benefit plans will be provided upon offer.

If hired in the U.S., employee will be in an “at‑will” position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, company or department/team performance, and market factors.

Nomura is an Equal Opportunity Employer.

Nearest Major Market: Manhattan

Nearest Secondary Market: New York City