Lead Supplemental Instruction & Student Success Programs

Saint-Joseph; Philadelphia (Philadelphia County); On-site; USD 48,000 - 52,000; Full time

Job summary

Saint Joseph’s University is seeking a dedicated Supplemental Instruction and Learning Support Specialist to lead the SI and PEAK programs, mentor tutors and SI Leaders, and coordinate the Pathway to Success admission efforts. The role includes ongoing student support, learning strategy consultations, and exam proctoring during peak times.

Ideal candidates hold a bachelor’s degree with 1–2 years in education and strong communication, plus experience with Google Workspace.

Qualifications

• Bachelor’s degree and 1-2 years experience in education, higher education, or related field (can be inclusive of work during graduate school).
• Excellent communication skills (grammar, vocabulary) to be applied to oral and written communication.
• Demonstrated computer skills in Google applications, including Docs, Sheets, etc.
• Master’s Degree in education, higher education, or a related field preferred.
• Two or more years of demonstrated experience in academic coaching, tutoring, or peer-assisted learning programs.
• Prior experience designing and running workshops.
• Prior experience supervising student workers.

Responsibilities

• Direct the implementation of the Supplemental Instruction (SI) program in coordination with department chairs and faculty members.
• Supervise a student staff of 25-35 SI Leaders, including recruiting, hiring, approving hours, and collaborating with professors.
• Train and observe SI Leaders and Mentors, including start-of-term training and observations throughout the academic year.
• Market the SI program through classroom visits and marketing materials.
• Maintain program by scheduling session times and rooms, securing materials, and processing changes.
• Maintain attendance documentation and report information throughout the semester.
• Evaluate the program through evaluations to leaders, students, and professors; contribute to reports; suggest improvements.
• Coordinate the Pathway to Success program for conditional admission students.
• Reach out to Pathway students during summer to ensure readiness for fall matriculation.
• Represent the office at ISN meetings and respond to Starfish flags for Pathway students.
• Conduct midterm and final check-ins to monitor progress.
• Offer ongoing support to Maguire Scholars and Learning Strategy Consultations (8-10 hours weekly).
• Proctor exams for Office of Student Disability Services during peak times.

Skills

Communication skills

Google Workspace

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Google Docs/Sheets

Job description

Saint Joseph’s University is seeking a dedicated Supplemental Instruction and Learning Support Specialist to lead the SI and PEAK programs, mentor tutors and SI Leaders, and coordinate the Pathway to Success admission efforts. The role includes ongoing student support, learning strategy consultations, and exam proctoring during peak times.

Ideal candidates hold a bachelor’s degree with 1–2 years in education and strong communication, plus experience with Google Workspace.