Supplemental Instruction and Learning Support Specialist

Saint-Joseph; Philadelphia (Philadelphia County); On-site; USD 48,000 - 52,000; Full time

Job summary

Saint Joseph’s University is seeking a dedicated Supplemental Instruction and Learning Support Specialist to lead the SI and PEAK programs, mentor tutors and SI Leaders, and coordinate the Pathway to Success admission efforts. The role includes ongoing student support, learning strategy consultations, and exam proctoring during peak times.

Ideal candidates hold a bachelor’s degree with 1–2 years in education and strong communication, plus experience with Google Workspace.

Qualifications

• Bachelor’s degree and 1-2 years experience in education, higher education, or related field (can be inclusive of work during graduate school).
• Excellent communication skills (grammar, vocabulary) to be applied to oral and written communication.
• Demonstrated computer skills in Google applications, including Docs, Sheets, etc.
• Master’s Degree in education, higher education, or a related field preferred.
• Two or more years of demonstrated experience in academic coaching, tutoring, or peer-assisted learning programs.
• Prior experience designing and running workshops.
• Prior experience supervising student workers.

Responsibilities

• Direct the implementation of the Supplemental Instruction (SI) program in coordination with department chairs and faculty members.
• Supervise a student staff of 25-35 SI Leaders, including recruiting, hiring, approving hours, and collaborating with professors.
• Train and observe SI Leaders and Mentors, including start-of-term training and observations throughout the academic year.
• Market the SI program through classroom visits and marketing materials.
• Maintain program by scheduling session times and rooms, securing materials, and processing changes.
• Maintain attendance documentation and report information throughout the semester.
• Evaluate the program through evaluations to leaders, students, and professors; contribute to reports; suggest improvements.
• Coordinate the Pathway to Success program for conditional admission students.
• Reach out to Pathway students during summer to ensure readiness for fall matriculation.
• Represent the office at ISN meetings and respond to Starfish flags for Pathway students.
• Conduct midterm and final check-ins to monitor progress.
• Offer ongoing support to Maguire Scholars and Learning Strategy Consultations (8-10 hours weekly).
• Proctor exams for Office of Student Disability Services during peak times.

Skills

Communication skills

Google Workspace

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Google Docs/Sheets

Job description

Position Title:Supplemental Instruction and Learning Support SpecialistTime Type:Full timePosition Summary and Qualifications:Primary responsibilities for this position include directing the Supplemental Instruction (SI) program, managing the Peer Educators Acquiring Knowledge (PEAK) training program for tutors and SI Leaders, coordinating the Pathway to Success conditional admission program, offering consistent mentorship and support to Maguire Scholars, providing consistent Learning Strategy Consultation hours, and serving as a proctor for the Office of Student Disability Services during peak testing times.Essential Duties & Responsibilities:Supplemental Instruction (SI) / Peer Educators Acquiring Knowledge (PEAK) program:Direct the implementation of the Supplemental Instruction (SI) program in coordination with department chairs and faculty members.Supervise a student staff of 25-35 SI Leaders, which includes recruiting, hiring, approving hours, and collaborating with professorsTrain and observe SI Leaders and Mentors, including start-of-term training and observations conducted throughout the academic yearMarket the SI program through in-person classroom visits and web and print marketing materialsMaintain the program by scheduling session times and rooms, securing materials, and processing schedule and room changes as requested by SI LeadersMaintain documentation of program attendance and report the information throughout the semesterEvaluate and assess the program through design and distribution of evaluations to leaders, students, and professors; process evaluations and contribute to the OLR Mid-Year and End-of-Year Reports; suggest improvements to program as a result of the feedbackManage the Peer Educators Acquiring Knowledge (PEAK) program for tutors and SI LeadersPathway to Success Conditional Admission ProgramCoordinate the Pathway to Success program for conditionally admitted students.Reach out to Pathway students regularly during the summer months to establish rapport, build institutional connection, and ensure readiness for fall matriculation.Represent the office at Invisible Safety Net (ISN) meetings; respond to Starfish flags for Pathway students and coordinate interventions to support students' continued retention.Conduct targeted check-ins at midterms and finals to monitor academic progressAdditional Student SupportOffer consistent and ongoing support to Maguire Scholars.Provide consistent Learning Strategy Consultations for 8-10 hours weeklyProctor exams for the Office of Student Disability Services during peak testing timesMentor students through the Rebound and PASS programsRepresent the office at meetings and on committees relevant to learning and student successSecondary Duties & Responsibilities:Support university programs including, but not limited to, Admitted Student Days, Open houses, New Student Orientation, Move-in Weekend, and CommencementWork collaboratively and support efforts within the Success Center to increase retention and persistence to graduation.Act as a Data Security Steward to include: Maintain the accuracy, security and integrity of data within the area; create and maintain a secure office environment to protect all information resources within your purview; establish and enforce sound policies and procedures to manage the information resources assigned to you; may delegate responsibility to the Data Security Officer in order to assist with the day-to-day management of information; serve in compliance with the University's Data Stewardship Policy statement;The person who holds this position has been classified as a Campus Security Authority under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act)Perform other duties as assignedMinimum Qualifications:Required:Bachelor’s degree and 1-2 years experience in education, higher education, or related field (can be inclusive of work during graduate school)Excellent communication skills (i.e. grammar, vocabulary) to be applied to oral and written communication.Demonstrated computer skills in Google applications, including Docs, Sheets, etc.Preferred:Master’s Degree in education, higher education, or a related fieldTwo or more years of demonstrated experience in academic coaching, tutoring, or peer-assisted learning programs.Prior experience designing and running workshops.Prior experience supervising student workers.Physical Requirements &/or Unusual Work Hours:Ability and willingness to work occasional evening and weekend hoursPay Transparancy:The estimated pay range for this position is $48,000-$52,000. Offered salary will be commensurate with work experience and educational background. Click here to learn more about the University's approach to pay and benefits transparency.Notice to Out of State Applicants:Saint Joseph’s University may only consider applicants from Pennsylvania, New Jersey, New York (not including New York City zip codes), and Delaware (Delaware residents must regularly be present for over 50% of work time on an SJU campus). If an employee must relocate to meet these conditions, financial assistance may be available but is not guaranteed.Saint Joseph’s University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about – and to make a positive contribution to – our mission. Saint Joseph’s University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOESaint Joseph’s University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail [e-mail], visit Campion Student Center suite 243, or call 610-660-1145. To learn more about the University’s Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University’s response to reports and/or formal complaints, please visit www.sju.edu/titleix . Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights .Applicant Information & DisclosuresPlease review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX.Pay Transparency & Benefits OverviewRead more about the university's approach to pay and benefits transparency .