Lead Student Records & Registration Coordinator

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Health care benefits

Dental and vision plans

Retirement

Paid time off

Short- and long-term disability

Paid parental leave

Paid caregiver leave

Educational fee discounts

Job summary

University of Missouri-Columbia Registrar seeks a Records and Registration Coordinator to oversee processing of student records, respond to inquiries, and supervise student workers. This role focuses on delivering high-quality service and supporting system testing and process improvements.

The ideal candidate collaborates across departments to meet team objectives and ensures accurate, timely handling of registrations, transcripts, and diploma production.

Qualifications

• Bachelor's degree or equivalent education/experience is required.
• Experience in MU records, registration, curriculum management or scheduling is preferred.
• Experience in higher education registrar or student records offices is desirable.

Responsibilities

• Coordinate processing of student records functions (enrollments, adds/drops/ withdrawals, transcripts, etc.).
• Oversee responses to telephone calls and email/tickets and supervise student workers.
• Assist with information systems testing and process improvement.
• Provide leadership and support to the team to ensure excellent customer service.

Skills

Team integration

Information review and processing

Problem solving in atypical cases

Quality and timeliness impact

Communication with internal/external

Education

Bachelor's degree or equivalent

Job description

University of Missouri-Columbia Registrar seeks a Records and Registration Coordinator to oversee processing of student records, respond to inquiries, and supervise student workers. This role focuses on delivering high-quality service and supporting system testing and process improvements.

The ideal candidate collaborates across departments to meet team objectives and ensures accurate, timely handling of registrations, transcripts, and diploma production.