Lead, Student Accounts & Payments (Part-Time)

Houston City College

Houston (TX)

On-site

USD 25,000 - 33,000

Part time

9 days ago

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Job summary

Houston City College is seeking a Supervisor, Student Accounts (Part Time) Pool to oversee and maintain an efficient service operation of the Business Office at the assigned location in Houston. You will supervise cashier personnel, train staff, and assist the District Student Financial Services and Cashiering Operations Department in serving students with their financial accounts.

The role reports administratively to the College Operations Officer and functionally to the Director of Student

Qualifications

Bachelor’s degree is required.
Experience: 3 years cashiering in banking or retail.
Associate’s degree with 4 years related experience may substitute.
Strong organizational skills and attention to detail.
Excellent written and verbal communication abilities.

Responsibilities

Hire, supervise, train, evaluate and manage Time & Labor activities – entering and approving time.
Supervise and monitor the handling of student tuition payments and other payments.
Provide support to students, faculty and staff regarding student balances and resolution of student concerns.
Schedule staff to ensure office coverage during hours of operation and other needs.
Supervise handling of student calls and inquiries from various call centers.
Monitor and ensure compliance with policies at location site.
Coordinate with IT to ensure cashiering software is up to date and functioning.