Lead Store Associate - Customer Service & Operations

Dollar General; Easton (Northampton County); On-site; USD 24,000 - 36,000; Full time

Job summary

Dollar General is hiring a lead Cashier/Stocker to serve customers, stock shelves, and help manage store operations in absence of managers. You will process transactions, maintain plan-o-grams, and support safety and loss-prevention efforts.

The role emphasizes exemplary customer service, teamwork, and adherence to company policies. Full-time, on-site position with opportunities to oversee cashiers and assist in daily store performance.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsibilities

• Unload trucks according to the prescribed process for the store.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Open and/or close the store under specific direction of the Area Manager.

Skills

Cash handling

Customer service

Register operations

Cashier accountability

Security awareness

Plan-o-grams

Education

High school diploma or equivalent

Tools

IBM cash register

Handheld scanners

Pricing guns

Job description

Dollar General is hiring a lead Cashier/Stocker to serve customers, stock shelves, and help manage store operations in absence of managers. You will process transactions, maintain plan-o-grams, and support safety and loss-prevention efforts.

The role emphasizes exemplary customer service, teamwork, and adherence to company policies. Full-time, on-site position with opportunities to oversee cashiers and assist in daily store performance.