Lead Retail Associate: Customer Service & Operations

Dollar General; York (York County); On-site; USD 29,000 - 38,000; Full time

Job summary

Dollar General is seeking a Cashier/Stocker with lead responsibilities in the absence of Store leadership. You will help set plan-o-grams, provide exemplary customer service, and perform duties to maximize profitability and teamwork while protecting assets.

Responsibilities include unloading and stocking shipments, operating the cash register, and maintaining a clean, secure store. This role emphasizes customer service leadership and adherence to company policies.

Qualifications

• Proficient in basic math and cash handling; able to process transactions accurately.
• Knowledge of store policies, plan-o-grams, and cash control procedures.
• Ability to operate IBM cash register and related hardware.
• Strong communication and teamwork skills; adherence to safety policies.

Responsibilities

• Unload trucks and stock merchandise; rotate and face items on shelves.
• Assist in plan-o-gram implementation and maintenance; support customers.
• Operate cash register, bag merchandise, and provide change; ensure accuracy.
• Maintain clean, safe store environment and assist management as needed.
• Open/close the store under supervision; assist with deposits and cashier accountability.

Skills

Mathematical calculations

Cash handling procedures

IBM cash register functions

Plan-o-grams interpretation

Interpersonal communication

Education

High school diploma or equivalent

Six months supervisory experience

Tools

IBM cash register

Job description

Dollar General is seeking a Cashier/Stocker with lead responsibilities in the absence of Store leadership. You will help set plan-o-grams, provide exemplary customer service, and perform duties to maximize profitability and teamwork while protecting assets.

Responsibilities include unloading and stocking shipments, operating the cash register, and maintaining a clean, secure store. This role emphasizes customer service leadership and adherence to company policies.