Lead SRE: Platform Reliability for Kubernetes/OpenShift

Bank of America; Charlotte (NC); On-site; USD 125,000 - 168,000; Full time

Benefits offered by this job

Discretionary incentive eligible

Annual discretionary plan

Job summary

Bank of America is seeking an IKCP Site Reliability Engineer Lead to own reliability, scalability, and security of the enterprise Internal Kubernetes Platform in Jersey City, NJ. You will drive automation, observability, incident management, capacity planning, and platform upgrades for OpenShift, Kubernetes, Rancher, and VKS.

You will partner with Engineering, Architecture, Product, Security and Central Operations to deliver a platform-as-a-product experience with SLOs, runbooks, and day-2

Qualifications

• 8+ years of infrastructure, cloud, platform engineering, or SRE experience.
• 5+ years managing Kubernetes and/or OpenShift production environments.
• Experience operating large-scale mission-critical distributed systems.
• Experience supporting enterprise production environments with 24x7 operational responsibilities.

Responsibilities

• Own platform reliability objectives, including service availability, resiliency, recoverability, and operational health.
• Lead critical incident response, root cause analysis, and problem management activities.
• Serve as a senior escalation point for L3 platform support and on-call operations.
• Develop and maintain operational runbooks, recovery procedures, and standard operating practices.
• Drive production readiness reviews for new platform capabilities and services.
• Ensure platforms meet enterprise resiliency and availability objectives.
• Conduct resilience exercises and continuous improvement activities following recovery testing.

Skills

Automation

Collaboration

Influence

Production Support

Result Orientation

Analytical Thinking

Application Development

Architecture

Solution Design

Stakeholder Management

Adaptability

DevOps Practices

Project Management

Risk Management

Solution Delivery Process

Education

BS /MS degree in Computer Science, Engineering, Information Systems, or related technical discipline, or equivalent experience.

Tools

Kubernetes

OpenShift

Rancher

VKS

Linux

Terraform

Ansible

GitOps

ArgoCD

Helm

Jenkins

GitHub

GitLab

Bitbucket

Dynatrace

Prometheus

Grafana

Splunk

ELK

OpenTelemetry

Python

Go

Bash

Job description

Bank of America is seeking an IKCP Site Reliability Engineer Lead to own reliability, scalability, and security of the enterprise Internal Kubernetes Platform in Jersey City, NJ. You will drive automation, observability, incident management, capacity planning, and platform upgrades for OpenShift, Kubernetes, Rancher, and VKS.

You will partner with Engineering, Architecture, Product, Security and Central Operations to deliver a platform-as-a-product experience with SLOs, runbooks, and day-2