Lead SRE: Enterprise Kubernetes Platform

Bank of America; Jersey City (NJ); On-site; USD 125,000 - 168,000; Full time

Job summary

Bank of America is seeking an IKCP Site Reliability Engineer Lead to ensure reliability, scalability, performance, and security of enterprise IKCP. You will drive automation, observability, incident management, capacity planning, and platform governance across OpenShift, Kubernetes, Rancher, and VKS.

You will partner with multiple teams to deliver a highly available platform-as-a-product experience and lead 24x7 operational responsibilities with a focus on SLOs and runbooks.

Qualifications

• 8+ years of infrastructure, cloud, platform engineering, or SRE experience.
• 5+ years managing Kubernetes and/or OpenShift production environments.
• Experience operating large-scale mission-critical distributed systems.
• Experience supporting enterprise production environments with 24x7 operational responsibilities.

Responsibilities

• Collaborates with Development and Infrastructure teams to understand technical solutions and implement monitoring capabilities outlined in the application and system monitoring designs.
• Develops and maintains reliability scripts, tools and libraries for instrumentation, automation, and operational needs, and mentors SRE resources.
• Partners to implement code changes to utilize common reliability libraries and tools and helps teams understand usage.
• Participates in architecture community of practice and cross-channel communications.
• Identifies vulnerabilities and opportunities for reliability improvement to reduce manual support effort.
• Engages in major incident triage and failure scenario modeling with Problem Manager investigations.

Skills

Automation

Collaboration

Influence

Production Support

Result Orientation

Analytical Thinking

Application Development

Architecture

Solution Design

Stakeholder Management

Adaptability

DevOps Practices

Project Management

Risk Management

Solution Delivery Process

Education

BS /MS degree in Computer Science, Engineering, Information Systems, or related technical discipline, or equivalent experience.

Tools

Kubernetes

OpenShift

Rancher

VKS

Linux

Terraform

Ansible

GitOps

ArgoCD

Helm

Jenkins

GitHub

GitLab

Bitbucket

Prometheus

Grafana

Splunk

ELK

OpenTelemetry

Job description

Bank of America is seeking an IKCP Site Reliability Engineer Lead to ensure reliability, scalability, performance, and security of enterprise IKCP. You will drive automation, observability, incident management, capacity planning, and platform governance across OpenShift, Kubernetes, Rancher, and VKS.

You will partner with multiple teams to deliver a highly available platform-as-a-product experience and lead 24x7 operational responsibilities with a focus on SLOs and runbooks.