Lead SRE Engineer – Global Infra & Reliability

Trintech; United States; Remote; USD 150,000 - 230,000; Full time

Job summary

Trintech is seeking a Lead Site Reliability Engineer in the United States to steer reliability across a broad service portfolio. The role is hands-on and focuses on Kubernetes, OKD/OpenShift, Azure and Linux/Windows workloads, with exposure to Grafana, Prometheus, Datadog, Sumo Logic and PagerDuty.

You will own the reliability roadmap, coordinate readiness, and drive blameless reviews and incident learning to deliver measurable improvements.

Qualifications

• Evidence of leading reliability improvements across multiple production services.
• Hands-on expertise with Kubernetes, Linux, and hybrid infrastructure.
• Strong incident management and on-call practices driving verifiable outcomes.

Responsibilities

• Build a prioritised reliability roadmap from customer impact and risk.
• Lead adoption of service indicators, objectives and error budgets.
• Coordinate alert improvements across Grafana, Prometheus, Datadog and PagerDuty.
• Lead technical response to complex incidents and strengthen handovers.
• Direct automation to remove repeated operational work with safe changes.
• Coordinate readiness and capacity work across engineering teams.
• Review high-risk changes and stay hands-on to improve outcomes.
• Report on reliability trends, gaps and progress with clear recommendations.

Skills

Kubernetes

Prometheus

Observability

Incident response

OKD/OpenShift

Tools

Grafana

Datadog

Sumo Logic

PagerDuty

Azure

Terraform

Job description

Trintech is seeking a Lead Site Reliability Engineer in the United States to steer reliability across a broad service portfolio. The role is hands-on and focuses on Kubernetes, OKD/OpenShift, Azure and Linux/Windows workloads, with exposure to Grafana, Prometheus, Datadog, Sumo Logic and PagerDuty.

You will own the reliability roadmap, coordinate readiness, and drive blameless reviews and incident learning to deliver measurable improvements.