Lead SRE – AI-Driven Onboarding & Observability

AT&T; Atlanta (GA); On-site; USD 141,300 - 237,400; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T is seeking a Lead Software Engineer to join the Software Reliability Engineering Onboarding and automation team in Atlanta. You will drive onboarding automation, enhance observability, and leverage AI capabilities to improve incident detection and issue resolution.

You will design scalable automation, maintain the SRE Intake platform, and collaborate with client teams to build dashboards and monitors, ensuring robust, proactive operations across critical business flows.

Qualifications

• 5+ years in software engineering, automation, or platform development.
• Proficiency in Java and backend systems.
• Experience with APIs, microservices, and cloud architecture.

Responsibilities

• Design scalable onboarding automation workflows.
• Enhance the SRE Intake platform for usability and performance.
• Evaluate AI/LLMs capabilities to speed up tasks.
• Serve as Observability expert to detect issues early.
• Collaborate with client teams on dashboards and monitors.

Skills

Java

API development

Microservices

Observability tools

CI/CD

Cloud architecture

AI-driven automation

Tools

Azure features

Observability platform

LLMs/agents

Job description

AT&T is seeking a Lead Software Engineer to join the Software Reliability Engineering Onboarding and automation team in Atlanta. You will drive onboarding automation, enhance observability, and leverage AI capabilities to improve incident detection and issue resolution.

You will design scalable automation, maintain the SRE Intake platform, and collaborate with client teams to build dashboards and monitors, ensuring robust, proactive operations across critical business flows.