AI-Driven Observability Engineer for Automation & SRE

NCR Corporation; Atlanta, Northern (GA, KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

NCR Voyix in Atlanta seeks an Observability Engineer to design, implement, and support enterprise observability platforms while driving automation, AI, and Agentic AI initiatives.

The role focuses on building dashboards, KPIs, and healthy metrics; automating runbooks and remediation; and integrating observability with AI agents to reduce MTTR.

You will collaborate with application, SRE, cloud, and platform teams to improve performance, reliability, and scalability across services.

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or related field.
• 3+ years of experience in Observability, SRE, Infrastructure Engineering, or Operations Engineering.
• Strong experience with monitoring, logging, tracing, and performance management platforms.
• Proficiency in scripting and automation using Python/PowerShell/Bash or similar languages.
• Experience with cloud platforms (Azure/AWS/GCP) and CI/CD pipelines.

Responsibilities

• Design, deploy, and maintain enterprise observability platforms for monitoring, logging, tracing, and alerting.
• Develop dashboards, KPIs, and service health metrics to provide actionable operational insights.
• Automate operational processes, alert management, health checks, and incident response workflows.
• Collaborate with engineering and operations to improve application performance and reliability.
• Drive adoption of AI-powered observability capabilities and self-healing workflows.

Skills

Observability

SRE

Automation scripting

Education

Bachelor's degree in Computer Science/Engineering/IT or related field

Tools

Python

PowerShell

Bash

Terraform

Azure

AWS

GCP

Job description

NCR Voyix in Atlanta seeks an Observability Engineer to design, implement, and support enterprise observability platforms while driving automation, AI, and Agentic AI initiatives.

The role focuses on building dashboards, KPIs, and healthy metrics; automating runbooks and remediation; and integrating observability with AI agents to reduce MTTR.

You will collaborate with application, SRE, cloud, and platform teams to improve performance, reliability, and scalability across services.