Associate SRE: Automation & Reliability

Socket.dev; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Verint Systems Inc. is seeking an Associate SRE to be a hands-on contributor on the SRE team, supporting reliability, automation, observability, and incident response across the organization.

Working under the guidance of senior SREs, you will implement SLIs/SLOs, reduce manual toil through automation, improve telemetry, and participate in on-call rotations and blameless postmortems. This role offers growth and mentorship in a true DevOps culture.

Qualifications

• BS degree in CS, Eng, or related field or equivalent practical experience.
• 1-3 years of professional experience in software engineering, SRE, DevOps, or systems administration.
• Exposure to at least one public cloud (AWS or Azure).
• Exposure to containers and Kubernetes fundamentals (Docker, Helm, YAML).
• Familiarity with Linux and shell scripting; Windows/PowerShell a plus.
• Comfortable using Git for branching, pull requests, and merges.
• Strong troubleshooting curiosity and willingness to dig into unfamiliar systems.
• Willingness to participate in an on-call rotation.
• Strong written and verbal communication skills.
• Growth mindset - actively seeks feedback and continuously improves.
• High level of personal ownership, accountability, and drive.

Responsibilities

• Implement and maintain SLIs and SLOs for assigned services, working alongside senior SREs
• Write automation scripts and pipelines to reduce manual toil within CloudOps
• Contribute to Infrastructure and Configuration as Code (e.g.Terraform, Helm, Ansible)
• Build, tune, and maintain dashboards, alerts, and telemetry in observability tools
• Partner with R&D and Operations teams to enhance telemetry and improve service reliability
• Participate in the on-call rotation and respond to incidents under the guidance of senior engineers
• Support the design and implementation of automated incident response workflows and runbooks
• Participate in blameless postmortems and follow up on assigned engineering action items
• Shadow senior SREs during complex outages, architectural reviews, and fire drills
• Build AI-powered solutions to operational problems, with a focus on improving availability
• Continuously learn cloud, Kubernetes, and SRE best practices and apply them to daily work
• Take ownership of assigned tasks and communicate progress, blockers, and learnings clearly

Skills

SRE/DevOps

Troubleshooting

On-call readiness

Git

Python

Bash

Go

Java

Observability tooling

Communication

Cloud fundamentals

Education

B.S. degree in Computer Science, Engineering, or related field

Tools

Terraform

Helm

Ansible

Docker

Kubernetes

YAML

Git

Job description

Verint Systems Inc. is seeking an Associate SRE to be a hands-on contributor on the SRE team, supporting reliability, automation, observability, and incident response across the organization.

Working under the guidance of senior SREs, you will implement SLIs/SLOs, reduce manual toil through automation, improve telemetry, and participate in on-call rotations and blameless postmortems. This role offers growth and mentorship in a true DevOps culture.