Associate SRE: Automation & Observability

Calabrio; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Verint Systems Inc. is seeking an Associate SRE to be a hands-on contributor on the SRE team, supporting reliability, automation, observability, and incident response across the organization.

You will implement SLIs/SLOs, reduce toil via automation, and participate in on-call rotations with mentored growth in DevOps practices. You will partner with R&D and Operations to enhance telemetry and build AI-powered solutions to improve availability, while contributing to runbooks and postmortems in a

Qualifications

• B.S. degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• 1–3 years of professional experience in software engineering, SRE, DevOps, or systems administration.
• Exposure to at least one public cloud (AWS or Azure).
• Exposure to containers and Kubernetes fundamentals (Docker, Helm, YAML).
• Familiarity with Linux and shell scripting; Windows/PowerShell a plus.
• Comfortable using Git for branching, pull requests, and merges.
• Strong troubleshooting curiosity and willingness to dig into unfamiliar systems.
• Willingness to participate in an on-call rotation.
• Strong written and verbal communication skills.
• Growth mindset and accountability.

Responsibilities

• Implement and maintain SLIs and SLOs for assigned services, with senior SREs.
• Write automation scripts and pipelines to reduce manual toil within CloudOps.
• Contribute to Infrastructure and Configuration as Code (Terraform, Helm, Ansible).
• Build, tune, and maintain dashboards, alerts, and telemetry in observability tools.
• Partner with R&D and Operations teams to enhance telemetry and reliability.
• Participate in on-call rotations and respond to incidents under guidance of senior engineers.
• Support automated incident response workflows and runbooks.
• Participate in blameless postmortems and follow up on action items.
• Shadow senior SREs during outages, reviews, and fire drills.
• Build AI-powered solutions to improve availability and automate remediation.
• Continuously learn cloud, Kubernetes, and SRE best practices.

Skills

AWS

Kubernetes

Shell scripting

Git

Python

Education

B.S. in Computer Science

Tools

Terraform

Ansible

Docker

Kubernetes

Prometheus

Grafana

Datadog

Jenkins

Job description

Verint Systems Inc. is seeking an Associate SRE to be a hands-on contributor on the SRE team, supporting reliability, automation, observability, and incident response across the organization.

You will implement SLIs/SLOs, reduce toil via automation, and participate in on-call rotations with mentored growth in DevOps practices. You will partner with R&D and Operations to enhance telemetry and build AI-powered solutions to improve availability, while contributing to runbooks and postmortems in a