Lead Sprinkler Systems Technician - Field Service

Johnson Controls, Inc.; Westbrook (ME); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. is seeking a Fire Sprinkler Service Technician to receive service calls, diagnose malfunctions, and perform repairs on sprinkler systems across commercial, industrial, and residential sites.

The role requires reading blueprints and manuals, lifting heavy equipment, and maintaining strong customer relations. The position involves on-call rotations and potential overnight travel, with a competitive benefits package.

Qualifications

• High school diploma or equivalent required.
• Experience reading blueprints, submittals, and manuals.
• Ability to lift 50–70 lbs and perform physical labor.
• Willing to travel overnight as required.
• NICET Level II is preferred.

Responsibilities

• Receive service calls from the Service Resource Center.
• Contact customer representatives to diagnose equipment problems.
• Perform service and repairs on sprinkler systems (commercial/industrial/residential).
• Follow troubleshooting procedures and refer to manuals and bulletins to diagnose issues.
• Read and interpret blueprints, diagrams, submittals, specs and manuals.
• Provide excellent customer service and obtain client signatures.
• Participate in scheduled on-call rotations.
• Perform other duties as assigned.

Education

High school diploma or equivalent

NICET Level II (preferred)

Tools

Blueprint reading

Job description

Johnson Controls, Inc. is seeking a Fire Sprinkler Service Technician to receive service calls, diagnose malfunctions, and perform repairs on sprinkler systems across commercial, industrial, and residential sites.

The role requires reading blueprints and manuals, lifting heavy equipment, and maintaining strong customer relations. The position involves on-call rotations and potential overnight travel, with a competitive benefits package.