Lead Specialist, Oracle GL/AP

KPMG LLP; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

KPMG LLP is seeking a Lead Specialist, Oracle GL/AP to join our Managed Services practice in New York. The role focuses on day-to-day Oracle Financials operations, L2/L3 support, and delivering insightful performance analytics to clients.

You will collaborate with cross-functional teams, oversee incident resolution, and contribute to release planning while maintaining high standards of service and integrity. This position requires travel as needed and authorization to work in the U.S.

Qualifications

• Requires a Bachelor's degree in IT/Accounting/Finance or related field.
• Experience with Oracle Cloud Applications including GL, AP, and cost modules.
• Strong ITIL/ITSM knowledge and ability to support production services.

Responsibilities

• Collaborate with professionals and leadership to manage day-to-day operations of cloud-based Oracle Financials.
• Lead a team providing L2/L3 support, including break/fix, enhancements, and upgrades.
• Deliver KPI and SLA reporting, and create operational performance analytics for stakeholders.
• Oversee Oracle Cloud maintenance, document requirements, and support release planning.
• Translate business processes into functional/technical specs and user stories.

Skills

Client relationship management

Analytical thinking

Communication

Travel flexibility

Education

Bachelor's degree in IT/Accounting/Finance

Tools

Oracle Cloud Applications

ITIL/ITSM

Job description

KPMG is currently seeking a Lead Specialist, Oracle GL/AP to join our Managed Services practice.

Responsibilities

• Collaborate with industry/business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of cloud-based platform applications like Oracle Financials
• Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications
• Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes
• Execute the day-to-day maintenance activities of Oracle Cloud for a variety of clients including process design, package implementation lifecycle support and project reviews; identify, document and manage client business / functional requirements
• Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases; provide specialized investigation and diagnosis of all incidents to identify problems and elevate unresolved incidents to external support
• Facilitate client discovery sessions to define project scope and requirements, and translate business processes to functional/technical specifications and user stories; contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards
• Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment

Qualifications

• Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients
• Bachelor's degree from an accredited college/university in an appropriate field
• Experience with Oracle implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management; strong configuration skills across Oracle Cloud Applications.
• Required module experience: Oracle General Ledger, Accounting Hub, Project Billing and Costing, Accounts Payable, Accounts Receivable and Lease Accounting
• Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore)
• Excellent written and verbal communication, facilitation, and presentation skills; strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively
• Ability to travel as necessary depending on client and business needs
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)