Lead Solution Engineer

salesforce.com, inc.; McLean (VA); On-site; USD 113,330 - 151,550; Full time

Benefits offered by this job

Paid parental leave

Medical, dental, and vision insurance

401(k) plan

Employee stock purchasing program

Job summary

Salesforce.com, inc. is seeking a Solution Engineer in McLean, VA, to present innovative AI solutions based on customer needs. The ideal candidate should have 5+ years of experience, strong problem-solving abilities, and familiarity with CRM technologies.

This position involves working in a fast-paced environment and balancing multiple projects. The role includes ensuring customer satisfaction through technical solutions and effective communication with cross-functional teams.

Compensation ranges from $113,330 to $151,550 annually, complemented by a comprehensive benefits package.

Qualifications

• 5+ years experience as a solution/sales engineer for a CRM company or similar technology.
• Knowledge of related applications, relational database, web technology, and cyber-security.
• Solid oral, written, presentation, and interpersonal communication skills.

Responsibilities

• Understand customer goals and challenges and map them back to the Salesforce product portfolio.
• Design, build, and demonstrate innovative solutions to address these challenges.
• Present Salesforce technology infrastructure effectively.

Skills

Communication skills

Technical problem-solving

Team collaboration

Knowledge of web technology

Experience with CRM technology

Education

B.S. in Computer Science

Software Engineering

MIS

Tools

Salesforce

Cyber-security tools

Job description

Job Overview

Salesforce is the #1 AI CRM, driving customer success with innovative AI solutions. The solution engineer will present solutions based on customer business and value drivers, weaving technology, capabilities, and requirements into every presentation, and secure technical and functional wins by addressing business requirements and removing technical objections throughout the sales cycle.

Responsibilities

• Understand customer goals and challenges and map those back to the Salesforce product portfolio
• Design, build, and demonstrate innovative solutions to address these challenges
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
• Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position
• Attain quarterly and annual objectives defined collaboratively with management
• Respond effectively to RFIs/RFPs
• Active participation in a fast‑paced high‑energy market segment and balance multiple projects in a team‑selling environment

Minimum Qualifications

• 5+ years experience as a solution/sales engineer for a CRM company or similar technology
• Knowledge of related applications, relational database, web technology, and cyber‑security
• Solid oral, written, presentation and interpersonal communication skills
• Ability to work as part of a cross‑functional team to solve technical problems

Required Qualifications

• B.S. Computer Science, Software Engineering, MIS
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience
• US Citizenship

Preferred Qualifications

• Salesforce Certifications
• Previous experience as a solution/sales engineer
• US and/or Canada Public Sector, Federal Civilian industry experience
• Familiarity with Salesforce technology
• Familiarity with Government Cloud Compliance standards and certifications
• Salesforce Ecosystem: Current Salesforce AI Specialist Certification (or equivalent) Salesforce Administrator, Salesforce Service Cloud, and Salesforce App Builder certifications are highly desirable
• Work Location: McLean, VA, USA, Washington DC, USA

Location

McLean, VA, USA; Washington DC, USA

Compensation & Benefits

In the United States, compensation is determined by location, job level, and experience. Base salary range for this position is $113,330 - $151,550 annually; higher ranges apply in California, New York, and select metro cities. Additional benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Equal Opportunity Employer

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and applicants are assessed on merit, competence, and qualifications regardless of race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran, marital status, political viewpoint, or other protected classifications. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all related decisions.