Solution Engineer (Pre-Sales) - All Levels

Salesforce; New York (NY); On-site; USD 95,060 - 261,170; Full time

Benefits offered by this job

Medical insurance

Paid parental leave

401(k)

Employee stock purchasing program

Job summary

A leading technology company in New York is seeking a Solution Engineer to partner with clients and drive multi-product technology solutions. The role involves aligning strategies, building trust, and communicating complex solutions effectively. The ideal candidate has a B.S. in a relevant field and at least 4 years of experience. Competitive compensation includes benefits such as medical and 401(k).

Qualifications

• Minimum of 4 years of professional experience.
• Knowledge of related applications, relational databases and web technology.
• Team-working ability to solve technical problems in varied political environments.

Responsibilities

• Align innovative strategies to technology solutions within complex accounts.
• Partner with clients and internal teams to build trust.
• Serve as a trusted advisor for navigating complex business problems.

Skills

Oral communication

Written communication

Presentation skills

Collaboration

Interpersonal communication

Education

B.S. in Computer Science, Software Engineering, or equivalent

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Overview

Salesforce is the #1 AI CRM where humans with agents drive customer success together. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Solution Engineer is a role we often hire for at Salesforce. This role focuses on partnering with clients and collaborating with internal team members and C‑level contacts to drive consensus on multi‑product technology solutions across the various Salesforce product lines. Some positions may be office‑based, office‑flexible, or remote depending on the team.

Responsibilities

• Align innovative strategies to technology solutions within complex accounts.
• Partner with clients and internal teams to build trust and drive consensus on multi‑product solutions.
• Participate in business development, operations, and IT strategy initiatives.
• Serve as a trusted advisor for navigating complex business problems, drafting opportunities, and recommending next steps.
• Communicate and evaluate solution options to drive client decision‑making and consensus.
• Deliver executive‑level software demonstrations, construct future‑state customer journey strategies, and develop long‑term IT roadmaps.
• Assist the customer, Account Executive and Professional Services teams with discovery, analysis and recommendation of strategic solutions, delivering transformational pitches with live product demonstrations.
• Discover the customer's business needs and position the best Salesforce solutions to achieve those objectives.
• Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas.
• Interpret and convey a deep understanding of the customer's architecture relative to Salesforce solutions.
• Lead cross‑functional solution guides and align them to the opportunity strategy.
• Create and deliver the customer experience story aided by Salesforce technologies.
• Participate in product, sales and procedural training and certifications to keep knowledge current.
• Travel as required based on territory alignment and region.

Required Qualifications

• B.S. in Computer Science, Software Engineering, MIS or equivalent relevant experience. Experience is evaluated based on core competencies (e.g., extracurricular leadership, military service, volunteer roles, work experience).
• Knowledge of related applications, relational databases and web technology.
• Strong oral, written, presentation, collaboration and interpersonal communication skills.
• Team‑working ability to solve technical problems in varied political environments.
• Minimum of 4 years of professional experience.

Preferred Qualifications

• Salesforce certifications.
• Previous experience as a solution or sales engineer for a CRM company or similar technology.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you require assistance due to a disability when applying for open positions, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Employees and potential employees are assessed on merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and all related processes.

Salary & Benefits

In the United States, compensation is determined by location, job level, job‑related knowledge, skills and experience. Certain roles may be eligible for incentive compensation, equity and benefits. Salesforce offers a variety of benefits to help you live well, including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For New York-based roles the base salary range is $95,060 to $261,170; for Colorado-based roles it is $86,380 to $237,370; for Washington-based roles it is $95,060 to $261,170; for California-based roles it is $95,060 to $261,170; for Illinois-based roles it is $95,060 to $261,170; and for Massachusetts-based roles it is $95,060 to $261,170.