Lead Site Reliability Engineer - Reliability Metrics

National Geographic; Boston (MA); On-site; USD 148,000 - 185,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

DraftKings seeks a Lead Site Reliability Engineer in Boston to set the reliability standard across our Infrastructure Engineering organization. You will define how we measure reliability, establish SLOs and error budgets, and translate telemetry into actionable insights for leadership and product teams.

As an individual contributor, you will lead technical guidance, mentor peers, and align infrastructure performance with user experiences.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent education and training.
• 7+ years in Site Reliability Engineering, with hands-on experience defining and operating SLIs/SLOs and error budgets at scale.
• Deep experience with observability platforms like Datadog, building dashboards and alerts from metrics/logs.
• Ability to map reliability objectives to application/platform outcomes and end-user impact.
• Strong knowledge of distributed systems and failure modes affecting reliability measurement.

Responsibilities

• Lead and mature the SLO development process across Infrastructure Engineering with clear frameworks and targets.
• Collaborate with engineering teams to design and implement SLOs, correlating user journeys to metrics, targets, and error budgets.
• Review and refine reliability objectives to stay aligned with customer impact and business priorities.
• Tie infrastructure reliability targets to end-user experiences and dependencies.
• Build reporting processes and tools to provide visibility of reliability across critical components.
• Influence reliability practices through mentoring, design reviews, and cross-team collaboration.
• Differentiate meaningful degradation from downtime using thoughtful measurement in distributed systems.

Skills

Service Level Objectives

Datadog

Observability

Distributed systems

AWS/Kubernetes

Cross-functional influence

Education

Bachelor's Degree in CS or related field

Tools

Datadog

Kubernetes

AWS

Job description

DraftKings seeks a Lead Site Reliability Engineer in Boston to set the reliability standard across our Infrastructure Engineering organization. You will define how we measure reliability, establish SLOs and error budgets, and translate telemetry into actionable insights for leadership and product teams.

As an individual contributor, you will lead technical guidance, mentor peers, and align infrastructure performance with user experiences.