Lead Shop Technician

Grease Monkey Westminster Federal Blvd; Westminster (CO); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading automotive service center in Westminster is seeking a Lead Shop Technician to supervise technicians and perform various vehicle services. The ideal candidate will have mechanical skills, customer service experience, and a commitment to service excellence. This full-time role offers competitive salary and benefits, including health insurance and opportunities for advancement.

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Qualifications

• Minimum 2 years as an automotive Lube tech.
• Ability to operate vehicles and perform maintenance tasks.

Responsibilities

• Supervise and train shop technicians.
• Perform preventative maintenance and repairs.
• Communicate with customers about services.

Skills

Customer service skills

Mechanical skills

Attention to detail

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Company Overview:

Founded in 1978 and headquartered in Denver, Colorado, Grease Monkey operates over 300 centers internationally, including locations in Mexico, China, Colombia, and Saudi Arabia. As the nation’s largest independent franchisor of automotive oil change centers, Grease Monkey serves over 2 million customers annually and plans to expand by opening 30+ new locations in 2021.

Our Grease Monkey Certified Pit Crews provide a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified through our proprietary training and certification program. They deliver exceptional service with speed and precision.

Position Overview:

The Lead Shop Technician supervises all shop technicians, trains them across all service levels, and performs various automotive services including brakes, rotors, oil changes, transmission, differential, and cooling system maintenance. They ensure vehicle safety through preventative maintenance and oversee the final safety and quality checks.

Essential Duties and Responsibilities:

• Supervise and train shop technicians
• Coordinate shop duties for efficiency and accuracy
• Perform preventative maintenance and repairs
• Communicate with customers about services and pricing
• Ensure safety procedures are followed
• Maintain a clean and organized work environment
• Use diagnostic systems and vehicle information tools
• Perform vehicle inspections and additional services as needed
• Complete work orders and perform safety checks

Customer Relations:

• Greet customers professionally, explain services and pricing
• Maintain communication and a comfortable environment for customers
• Review service details with customers and gather feedback
• Handle customer complaints and damage claims

Additional Duties:

• Assist with center maintenance and cleaning
• Attend meetings and perform errands as needed

Job Qualifications:

• Customer service skills
• Basic literacy and communication skills
• Valid driver’s license and ability to operate vehicles
• Mechanical skills and experience (minimum 2 years as an automotive Lube tech)
• Attention to detail and ability to work in tight spaces
• Ability to perform various vehicle maintenance tasks
• Positive attitude and willingness to learn

Working Conditions:

• Exposure to weather, noise, vehicle fumes
• Physical activity including standing, walking, lifting

Requirements:

• Ability to maintain all makes/models of vehicles
• Work in tight spaces as needed
• Commitment to service excellence
• Automotive and retail experience preferred

Job Details:

• Type: Full-time
• Salary based on experience
• Benefits include 401(k), health, dental, life insurance, paid time off, referral program
• Schedule: Monday to Saturday, weekend availability
• Preferred License: Driver’s License

This franchise is independently owned and operated. Applications go directly to the franchisee, and all employment inquiries should be directed to the franchise location.