Lead, Shipping & Fulfillment

Socket.dev; Gilbert (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Job summary

Hims & Hers is hiring to oversee the shipping operations, ensuring orders are processed accurately and on time. You will coordinate with the warehouse team to maintain inventory accuracy and manage shipping schedules while ensuring compliant documentation and smooth customer service resolution of issues.

The role requires a high school diploma and 1–3 years of shipping experience, with strong organizational and communication skills and knowledge of shipping regulations.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of shipping/fulfillment experience required.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of shipping regulations and laws.

Responsibilities

• Oversee the shipping operations of the company.
• Ensure all orders are processed accurately and on time.
• Coordinate with the warehouse team to keep inventory levels accurate.
• Manage the shipping schedule to ensure timely shipments.
• Ensure shipping documentation is accurate and up to date.
• Collaborate with customer service to resolve shipping issues.
• Continuously improve shipping processes to increase efficiency and reduce costs.
• Ensure compliance with shipping regulations and laws.

Skills

High School Diploma

1-3 years shipping experience

Strong organizational skills

Excellent communication

Ability to work under pressure

Knowledge of shipping regulations

Education

High School Diploma or equivalent

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role

• Oversee the shipping operations of the company
• Ensure that all orders are processed accurately and on time
• Coordinate with the warehouse team to ensure that inventory levels are accurate
• Manage the shipping schedule to ensure that all orders are shipped in a timely manner
• Ensure that all shipping documentation is accurate and up to date
• Work with customer service to resolve any shipping-related issues
• Continuously evaluate and improve shipping processes to increase efficiency and reduce costs
• Ensure compliance with all shipping regulations and laws

You Have

• High School Diploma or equivalent Required
• 1-3 years of experience in shipping and fulfillment Required
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet tight deadlines
• Knowledge of shipping regulations and laws

Our Benefits (there are more but here are some highlights)

• Competitive salary & comprehensive health benefits including medical, dental & vision

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability.

Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.