Lead Shift Supervisor - Craft Coffee & Community

Starbucks Corp.; Elk Grove (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Tuition coverage

401(k) with employer match

Paid vacation

Holidays paid

SIP stock program

Bonuses

Disability benefits

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team, ensure quality beverages and food, and uphold store safety and customer service standards.

The ideal candidate has at least six months of customer-facing experience, strong communication and teamwork skills, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others and to learn quickly.

Responsibilities

• Lead shift operations and uphold store policies and standards.
• Coach and direct team to deliver quality beverages and food.
• Maintain store safety and security and ensure smooth customer service.

Skills

Team leadership

Customer service

Communication

Interpersonal skills

Teamwork

Retail knowledge

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team, ensure quality beverages and food, and uphold store safety and customer service standards.

The ideal candidate has at least six months of customer-facing experience, strong communication and teamwork skills, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.