Lead Shift Supervisor - Coffee Craft & Community

Starbucks Corp.; Rohnert Park (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Paid parental leave

Tuition assistance

401(k) with employer match

Stock program

Quarterly bonus

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and create a welcoming environment for customers. You will coach staff, manage tasks, and uphold safety and cash handling procedures.

Ideal candidates have six months in a customer-facing role, strong communication, and teamwork skills. This role offers a benefits-rich environment with growth opportunities and a focus on community connection.

Qualifications

• Six months in a customer-facing role or similar responsibilities.
• Prepare and coach food/beverages to standard recipes or customize as requested.
• Delegate tasks to teammates and coordinate two or more staff.
• Meet store policies including cash handling, safety and security.

Responsibilities

• Lead daily shift operations with craft and heart to maintain a welcoming space.
• Oversee beverage and food preparation to standard recipes or customized requests.
• Coach and delegate tasks to team members to ensure smooth service.
• Maintain attendance, punctuality and adherence to store policies and safety.
• Foster a positive, collaborative environment and build strong customer relationships.

Skills

Directs others

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and create a welcoming environment for customers. You will coach staff, manage tasks, and uphold safety and cash handling procedures.

Ideal candidates have six months in a customer-facing role, strong communication, and teamwork skills. This role offers a benefits-rich environment with growth opportunities and a focus on community connection.