Lead Services Specialist - Srvcs Project Management

Y99000 General Electric Company; Evendale (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

GE Aerospace is seeking a Lead Services Specialist 1 to manage aftermarket support commitments for the F414 Navy program from Evendale, OH. You will drive supplier performance, manage recovery actions, and negotiate long-term repair contracts with a cross-functional team to ensure on-time delivery and compliance.

You will collect and analyze supplier data, maintain scorecards, and communicate progress to customers.

Qualifications

• Bachelor’s degree from an accredited university or college OR a high school diploma / GED with at least 6 years of experience in relevant job family groups/functions

Responsibilities

• Drive supplier accountability to achieve aftermarket support commitments (availability, OTD, TAT, warranty, reliability) for the F414 Navy customer.
• Collect supplier data, support analysis, and maintain clear reporting (including scorecards) on spend, delivery, and performance trends.
• Identify delivery barriers, establish recovery plans, and resolve supplier performance issues.
• Build trust-based supplier relationships; conduct supplier engagements, including visits and on-site reviews.
• Support or lead supplier negotiations and long-term repair support agreements; interface with the Legal team as needed.
• Ensure customer satisfaction and compliance with military customer requirements and regulatory frameworks (including FAR/DFAR/DPAS).
• Execute and/or coordinate RFQs, requisitions-to-PO conversion, PO placement, and PO health reporting.
• Support industrialization of new parts and repairs at suppliers, including capacity alignment.
• Work in a matrixed environment with procurement, engineering, quality, MRO/repair operations, sales, and external partners.
• Operate sourcing systems and coordinate software access requests as needed.
• Lead special projects supporting productivity initiatives and broader services performance improvements.
• Brief senior executive leadership on supplier performance, risks, recovery plans, and key actions.

Education

Bachelor’s degree from an accredited university or college OR a high school diploma / GED with at least 6 years of experience

Job description

Job Description Summary

The D&S CSS services team supports the execution of Military Customer Returns and Services Contracts for MRO component repairs across all military platforms. The Services Specialist will have responsibility to Coordinating activities the context of a production or services project to fulfill a customer order. Heavy emphasis will be on Supplier relationships and Services contract novation and development.

Job Title Lead Services Specialist 1 - Services Project Management (Aftermarket Supplier Support, F414 Navy)

Company Intro/About GE Aerospace

GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We advance aviation technology with a relentless focus on safety, quality, and innovation, helping our customers tackle their most complex challenges while defining the future of flight.

Site, Business, OR Functional Area Overview

This role is based in Evendale, Ohio within Services Project Management supporting aftermarket product support commitments for military customers. The position partners closely with services sourcing, procurement, legal, engineering, quality, repair/MRO operations, and suppliers to ensure strong supplier performance and compliant execution for the F414 Navy customer.

Role Overview

The Lead Services Specialist 1 will engage with suppliers to improve understanding, accountability, and execution of aftermarket product support commitments, including repair availability, on-time delivery, repair turnaround time (TAT), warranty, and reliability. This role builds and manages supplier relationships, supports negotiations and long-term repair support contracting, and represents the voice of the customer in supplier interactions. The role also collects and analyzes supplier performance data, leads recovery actions when delivery or performance is at risk, and ensures adherence to applicable military customer requirements and regulatory frameworks.

Key Responsibilities

• Supplier Performance & Customer Commitments: Drive supplier accountability to achieve aftermarket support commitments (availability, OTD, TAT, warranty, reliability) for the F414 Navy customer.
• Data Collection & Analysis: Collect supplier data, support analysis, and maintain clear reporting (including scorecards) on spend, delivery, and performance trends.
• Delivery Barrier Removal: Partner with Services Sourcing Leaders to identify delivery barriers, establish recovery plans, and resolve supplier performance issues.
• Supplier Relationship Management: Build trust-based supplier relationships; conduct supplier engagements, including visits and on-site reviews, representing customer and business priorities.
• Contracting & Negotiation Support: Support or lead supplier negotiations and long-term repair support agreements; interface with the Legal team as needed.
• Compliance & Regulatory Execution: Ensure customer satisfaction and compliance with military customer requirements and applicable regulatory frameworks (including FAR/DFAR/DPAS and related oversight expectations).
• Procurement & Order Management: Execute and/or coordinate RFQs, requisitions-to-PO conversion, PO placement, and PO health reporting; review orders for accuracy and compliance.
• Repair Industrialization: Support industrialization of new parts and repairs at suppliers, including capability/capacity alignment for current and future services contracts.
• Cross-Functional Integration: Work effectively in a matrixed environment with procurement, engineering, quality, MRO/repair operations, sales, and external partners to ensure supplier execution aligns to customer needs.
• Tools, Systems & Access Management: Operate across required sourcing and services systems and coordinate software access requests (including for contingent employees) as needed to enable execution.
• Special Projects & Productivity: Lead special projects supporting productivity initiatives and broader services performance improvements.
• Executive Communication: On occasion, brief senior executive leadership on supplier performance, risks, recovery plans, and key actions; communicate precisely and proactively in incomplete-information environments.

Required Qualifications

• Bachelor’s degree from an accredited university or college OR a high school diploma / GED with at least 6 years of experience in relevant job family groups/functions

Closing

At GE Aerospace, we are committed to fostering an inclusive workplace that values diversity and empowers employees to thrive.

This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.

Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

• Relocation Assistance Provided: No

At GE Aerospace, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. At GE Aerospace, respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model. We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together. We were meant to fly.