Lead ServiceNow Developer

Volt; New York (NY); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k)

Paid time off

EAP

Job summary

Volt is seeking a Lead ServiceNow Developer for an on-site, contract role in Atlanta, GA. You will lead the design, development, and deployment of ServiceNow solutions across multiple modules, serving as the primary technical lead for complex platform initiatives.

You will mentor developers, enforce coding standards, review architecture and code, and translate business requirements into scalable workflows and integrations across ITSM, CMDB, Service Catalog, and more.

Qualifications

• Lead design, development, and deployment of ServiceNow solutions across modules.
• Provide technical direction and enforce code quality guidelines.
• Mentor developers and support team capability growth.
• Independently analyze business requirements and translate them into scalable solutions.
• Configure and customize ServiceNow using Flow Designer, Integration Hub, Business Rules, Script Includes, UI Policies, Client Scripts, and portals.

Responsibilities

• Lead enterprise-scale ServiceNow implementations.
• Own technical delivery from requirements through deployment.
• Design and implement enterprise-grade integrations (REST, SOAP, MID Server, Integration Hub).
• Support production incident resolution and root cause analysis.
• Ensure solutions align with enterprise architecture and security/compliance processes.

Skills

ServiceNow

JavaScript

Leadership

Agile methodologies

REST APIs

SOAP APIs

CI/CD

Mentoring

Tools

Flow Designer

Integration Hub

Business Rules

Script Includes

UI Builder

Service Portal

Agent Workspace

OAuth

SSO/SAML

Azure AD

Git

Job description

You deserve a job you loveVolt is immediately hiring Lead ServiceNow Developer in Atlanta, GAAs a Lead ServiceNow Developer, you will:

This is a full time, Contract opportunity.

• Be responsible for leading the design, development, and deployment of ServiceNow solutions across modules.
• Be responsible for serving as the primary technical lead for complex platform enhancements and initiatives.
• Be responsible for providing technical direction, establishing standards, and enforcing code quality guidelines.
• Be responsible for conducting architecture, design, and code reviews.
• Be responsible for mentoring developers and supporting team capability growth.
• Be responsible for independently analyzing business requirements and translating them into scalable solutions.
• Be responsible for developing and maintaining custom applications, workflows, integrations, and automation.
• Be responsible for configuring and customizing ServiceNow using Flow Designer, Integration Hub, Business Rules, Script Includes, UI Policies, Client Scripts, Catalog Items, Record Producers, Service Portal, and Agent Workspace.
• Be responsible for designing and implementing enterprise-grade integrations (REST, SOAP, MID Server, Integration Hub).
• Be responsible for supporting production incident resolution and root cause analysis.
• Be responsible for ensuring solutions align with enterprise architecture and ServiceNow best practices.
• Be responsible for following security, audit, compliance, and change management processes.
• Be responsible for contributing to documentation, knowledge management, and operational excellence.

Pay Rate:

$45.00 - $50.00 per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

The ideal candidate will have:

• 10+ years of software development experience.
• 8+ years of hands-on ServiceNow development experience.
• Proven experience leading enterprise-scale ServiceNow implementations.
• Strong experience working independently with globally distributed teams.
• Own technical delivery from requirements through deployment.
• Experience in Agile delivery environments.
• ITSM, CMDB, Service Catalog, Knowledge Management, Incident, Change, Request Management, Discovery, Asset Management.
• JavaScript, Glide APIs, Scripted REST APIs, Scoped Applications, Flow Designer, Integration Hub, Service Portal, UI Builder, Agent Workspace.
• REST APIs, SOAP APIs, OAuth, SSO/SAML, Azure AD, Microsoft ecosystem, third-party SaaS integrations.
• Source Control Integration, Update Sets, CI/CD pipelines, Automated Testing Framework (ATF), Git-based practices.

Preferred Skills & Qualifications:

• Experience with ServiceNow solutions: CSM, ITSM, SecOps, Mobile.
• Exposure to Generative AI, ServiceNow AI, Predictive Intelligence, Virtual Agent.
• Enterprise-scale platform governance.
• ServiceNow CSA (Certified System Administrator).
• CAD (Certified Application Developer).
• CIS - ITSM, CIS - CSM, ServiceNow CTA journey candidate.

Benefits:

Volt offers benefits (based on eligibility) that include the following:

• health
• dental
• vision
• term life
• short term disability
• AD&D
• 401(k)
• Sick time
• and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.

Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email [e-mail] or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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