Lead Service Valet - Grow Into Field Ops Leader

Valet Living; Cary (NC); Presencial; USD 30 000 - 36 000; Tempo integral

Resumo da oferta

Valet Living is seeking a Lead Service Valet to oversee trash collection at apartment communities. You will cover Area Leader duties, train staff, audit service quality, and manage routes and client relations. The role supports growth into Area Leader and emphasizes safety, efficiency, and strong communication.

Expect evening shifts, outdoor work, and collaboration with a cross‑functional team. The position offers practical leadership exposure and a path to higher roles within Valet Living.

Qualificações

• Customer-first mindset and strong work ethic.
• Leadership potential with growth into management.
• Strong problem solving, organization, and communication skills.
• Ability to work independently in fast-changing environments.

Responsabilidades

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding.
• Conduct audits to assess service quality, safety, and efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and upscale complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.
• Maintain positive relationships with peers, leadership, and client contacts.
• Report safety hazards, equipment issues, and personnel concerns.

Conhecimentos

Team leadership

Problem solving

Communication

Independence

Mobile apps proficiency

Descrição da oferta de emprego

Valet Living is seeking a Lead Service Valet to oversee trash collection at apartment communities. You will cover Area Leader duties, train staff, audit service quality, and manage routes and client relations. The role supports growth into Area Leader and emphasizes safety, efficiency, and strong communication.

Expect evening shifts, outdoor work, and collaboration with a cross‑functional team. The position offers practical leadership exposure and a path to higher roles within Valet Living.