Lead Service Valet — Growth Path to Area Leader (Evenings)

valet; Raleigh (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Valet Living is hiring a Lead Service Valet to help deliver high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development, and serves as a steppingstone to area leadership.

You'll lead the team in Area Leader duties during absences, manage routes, conduct audits, train staff, and drive process improvements while maintaining strong client relationships and safety

Qualifications

• Must be at least 18 years old.
• Authorized to Work in the U.S.
• Valid driver’s license and insured vehicle.
• Flexible availability including evenings, weekends, holidays.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and elevate complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.

Skills

Team leadership

Problem solving

Organization

Communication

Independence

Tools

Mobile apps

Company tools

Job description

Valet Living is hiring a Lead Service Valet to help deliver high-quality, consistent trash collection service at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development, and serves as a steppingstone to area leadership.

You'll lead the team in Area Leader duties during absences, manage routes, conduct audits, train staff, and drive process improvements while maintaining strong client relationships and safety