Lead Service Valet — Field Ops Leader & Trainer

Valet Living; Plano (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Pay: $21.00 per hour

Flexible schedule: Fri-Sun

Mileage reimbursement

Job summary

Valet Living is seeking a Lead Service Valet to oversee trash collection operations at apartment communities and mentor a growing team. The role reports to the Operations Manager and is a hands-on position focused on coverage, quality, and staff development.

The Lead Service Valet will step in for Area Leaders, manage routes, address field issues, and drive improvements while maintaining high service levels. This role offers hands-on leadership with a clear path to higher responsibilities.

Qualifications

• Must be at least 18 years old.
• Authorized to Work in the U.S.
• Smartphone with data plan to use our mobile app (biweekly stipend provided)
• Valid driver’s license and insured open-bed pickup or trailer-equipped vehicle
• Willingness to work outdoors in all weather conditions
• Ability to lift up to 50 lbs. and walk long distances
• Experience in logistics, valet trash, or field services preferred
• Flexible availability, including evenings, weekends, holidays, and split shifts

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and elevate complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.
• Maintain positive relationships with peers, leadership, and client contacts.
• Report safety hazards, equipment issues, and personnel concerns.

Skills

Team leadership

Problem solving

Communication

Independent work

Job description

Valet Living is seeking a Lead Service Valet to oversee trash collection operations at apartment communities and mentor a growing team. The role reports to the Operations Manager and is a hands-on position focused on coverage, quality, and staff development.

The Lead Service Valet will step in for Area Leaders, manage routes, address field issues, and drive improvements while maintaining high service levels. This role offers hands-on leadership with a clear path to higher responsibilities.