Lead Service Valet: Field Ops Leader & Growth Path

Valet Living; Addison (TX); On-site; USD 57,859,000 - 71,635,000; Full time

Benefits offered by this job

DailyPay

Mileage reimbursement

Job summary

Valet Living is hiring a Lead Service Valet to oversee trash collection at apartment communities, reporting to the Operations Manager. The role focuses on coverage, quality control, and team development, with opportunities to step in for Area Leaders and drive improvements in service delivery.

Responsibilities include leading routes, auditing quality, training valets, and handling escalations while supporting multiple districts as needs change.

Qualifications

• Must be at least 18 years old.
• Authorized to Work in the U.S.
• Valid driver’s license and insured vehicle.
• Willingness to work outdoors in all weather conditions.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and elevate complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.
• Maintain positive relationships with peers, leadership, and client contacts.
• Report safety hazards, equipment issues, and personnel concerns.

Skills

Problem solving

Leadership potential

Strong communication

Organization

Independence

Adaptability

Mobile apps familiarity

Job description

Valet Living is hiring a Lead Service Valet to oversee trash collection at apartment communities, reporting to the Operations Manager. The role focuses on coverage, quality control, and team development, with opportunities to step in for Area Leaders and drive improvements in service delivery.

Responsibilities include leading routes, auditing quality, training valets, and handling escalations while supporting multiple districts as needs change.