Lead Service Technician - Food & Beverage

United Fast Food and Beverage LLC; Nashville (TN); On-site; USD 40,000 - 75,000; Full time

Job summary

An established industry player is seeking a Lead Service Technician to ensure high-quality service and support in maintaining food and beverage equipment. This role involves troubleshooting, training, and leading a team while promoting safety and compliance standards. With opportunities for professional growth and a supportive work environment, this position is perfect for those passionate about technical service and leadership. Join a team that values excellence and customer satisfaction, and make a significant impact in the facilities services industry.

Benefits

401(k) Plan

Medical, Dental, Vision coverage

Company paid life insurance

Paid Vacation & Holidays

Tuition Reimbursement

Employee Assistance Program (EAP)

Qualifications

• 3+ years of experience in refrigeration and field service.
• Strong troubleshooting and leadership skills.

Responsibilities

• Diagnose and repair food and beverage equipment.
• Train new technicians and maintain accurate service records.
• Promote safety and compliance standards.

Skills

Troubleshooting

Leadership

Customer Satisfaction

Technical Support

Safety Compliance

Education

EPA Certification

Refrigeration Certification

Job description

Job Overview

United Fast Food & Beverage, a CES Nationwide company, is expanding and offering new growth opportunities. The Lead Service Technician is responsible for troubleshooting, repairing, and maintaining food and beverage equipment. The role involves ensuring high-quality service, providing technical support, training technicians, and maintaining safety and compliance standards.

Our Benefits Include

• 401(k) Plan
• Medical, Dental, Vision coverage
• Company paid life insurance
• Paid Vacation & Holidays
• Tuition Reimbursement
• Employee Assistance Program (EAP)

Responsibilities

• Diagnose and repair equipment such as ice makers, coffee brewers, ovens, and beverage dispensers
• Ensure timely service and a high first-time fix rate
• Minimize repeat service calls and ensure customer satisfaction
• Train new technicians and lead two training workshops annually
• Maintain accurate service records and report to management
• Promote safety, compliance, and best practices
• Stay updated on industry advancements and lead by example
• Work flexible hours, including weekends, holidays, and on-call
• Hold a valid driver’s license with a clean record
• EPA Certification, with in-house refrigeration certification ability
• At least 3 years of experience in refrigeration and field service
• Strong troubleshooting and leadership skills
• Experience in training and mentoring technicians
• Perform physically demanding tasks, including lifting, climbing ladders, and working in various conditions

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Facilities Services