Lead Service Technician

Stark Tech; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

Employer 401(k) with match

Paid time off

Wellness programs

Career development opportunities

Job summary

Stark Tech is seeking a Lead HVAC Service Technician to perform field service activities, including preventive maintenance, inspections, start-ups, and emergency repairs, ensuring safe and efficient operation in accordance with design specifications and customer requirements.

The role also serves as the primary point of communication between the Project Manager and the customer, managing schedules, progress updates, and day-to-day field operations to keep work on track and promptly identify when

Qualifications

• Two (2) years of field experience.
• Two (2) years of experience as a Lead Technician.
• Able to troubleshoot, maintain, and repair HVAC systems and generators, respond to emergencies, and commission new systems.
• Strong communication to keep Project Manager and customer informed.

Responsibilities

• Execute field service activities: preventive maintenance, inspections, start-ups, emergency repairs.
• Serve as primary liaison between Project Manager and customer for scheduled work and progress updates.
• Keep work on track to meet contractual deadlines and identify when additional time/resources are needed.

Skills

Troubleshooting

Customer communication

Project coordination

Safety adherence

Tools

HVAC systems

Generators

Job description

Job Requirements

The Lead HVAC Service Technician is responsible for executing field service activities, including preventative maintenance, inspections, start-ups, and emergency repairs, to ensure systems operate safely and efficiently according to design specifications and customer requirements. This role requires strong troubleshooting skills, adherence to safety standards, and effective customer communication to manage expectations and ensure satisfaction.

This role also serves as the primary point of communication between the Project Manager and the customer regarding scheduled work, progress updates, and day-to-day field operations. This position is responsible for keeping work on track to meet contractual deadlines and promptly identifying and communicating when additional time, resources, or corrective measures are needed.

Work Experience

• - Two (2) years of field experience.
• - Two (2) years of experience as a Lead Technician.
• - Ability to troubleshoot, maintain, and repair HVAC systems and generators, respond to emergency service calls, and commission new systems.
• - Strong communication skills to keep the Project Manager and customer informed of scheduled work, progress, and day-to-day operations.
• - Ability to coordinate daily field activities and ensure work meets contractual deadlines.
• - Ability to identify potential delays and promptly communicate when additional time, resources, or corrective measures are needed.
• - Commitment to safe work practices, quality service, and customer satisfaction.

Benefits

Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies. At Stark Tech, we invest in our employees by offering a competitive benefits package recognized with Mployer's 2026 Great Employee Benefits designation, featuring Market Leading Medical Benefits, comprehensive medical, dental, and vision coverage, generous employer HSA contributions, paid time off, a 401(k) with employer match, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.