Lead Service Technician

PT Holdings LLC; Augusta (GA); On-site; USD 38,572 - 48,216; Full time

Benefits offered by this job

Company Vehicle

Medical & Dental Benefits

401k & Profit-Sharing with Company Match

Short-Term & Long-Term Disability Insurance

Job summary

PT Holdings LLC is hiring a Commercial Installation Lead for their Augusta, Georgia location. This role involves leading installation teams and ensuring compliance with safety and quality standards while performing installations of HVACR and commercial kitchen equipment.

The ideal candidate will have a minimum of three years of experience in installation, valid driver’s license, and excellent customer service skills. Competitive pay rates and a comprehensive benefits package including medical and dental coverage, are offered.

Qualifications

• Three years of installation experience with commercial kitchen and HVACR equipment.
• Must be at least 18 years of age.
• Valid driver's license required.

Responsibilities

• Lead and motivate team members in installations.
• Install HVACR and kitchen equipment according to specifications.
• Communicate professionally with customers regarding repairs.

Skills

Team leadership

Customer service skills

Mechanical troubleshooting

Attention to detail

Education

High school diploma or equivalent

Tools

HVAC certification

Journeyman certification

Job description

Position Overview

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast with over 600 employees across 31 locations. We are hiring a Commercial Installation Lead immediately. Sign-on bonus available for qualified service technicians.

Pay Rate: $28.00-35.00/hour*

Benefits

• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Continuing Education | Industry Certification
• 401k & Profit-Sharing with Company Match
• Paid Holidays | Vacation | PTO
• Medical & Dental Benefits
• Short-Term Disability | Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program - share in our company's success!

Summary

The Commercial Installation Lead provides customer equipment installation of HVACR and commercial kitchen equipment (e.g., fryers, grills, ovens, freezers).

Key Responsibilities

• Mentor, lead, and motivate team members in a safe, productive and efficient manner.
• Install commercial HVACR and kitchen equipment according to manufacturer specifications.
• Design, fabricate, and install various ducts and duct fittings as required.
• Communicate professionally with customers and team regarding repairs and status updates.
• Communicate part order(s) with branch.
• Document tasks (parts/work orders, timesheets) accurately and on a timely basis.
• Maintain service vehicle, tools, and uniforms in accordance with policies and procedures.
• Perform other duties as assigned.

Required Education and Experience

• Three years of installation experience with combined commercial kitchen equipment and HVACR equipment (e.g., RTU's, chillers).
• Must be at least 18 years of age.
• Completed satisfactory background check and drug screen required.
• Valid driver’s license and driving record that aligns with safety standards.

Skills and Abilities

• Ability to lead and/or work within a team.
• Ability to work nights and weekends.
• Ability to accurately diagnose and troubleshoot mechanical, electrical, and plumbing issues.
• Plumbing background is a plus.
• Contractor, journeyman, and/or HVAC certification would be a plus.
• Excellent customer service skills.
• Strong attention to detail.

Working Environment

• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds with assistance and lift equipment.
• Extensive daily travel to work site locations.
• Occasionally to frequent exertion in high and low temperature environments (overheated kitchens, rooftops, outdoors).
• Repeated bending, twisting, stooping, kneeling, and climbing ladders.
• Exposure to electrical, steam, and high heat units requiring extreme caution and safety equipment.

Location: Augusta, Georgia, United States.

Closing Date: Apr 24, 2026