Lead Service Manager – Private Club Dining & Events

St. Louis Country Club; St. Louis (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

St. Louis Country Club in Ladue, MO, seeks a dining services and bar manager to join a long tradition of superior member service.

The Service Manager leads front-of-house operations across casual and formal dining, snack bar, outdoor spaces, and field bar, focusing on daily execution and staff development. You will collaborate with the AGM and Clubhouse Manager on wine and service programs, coordinate with the kitchen for menus and dietary needs, and supervise staff to ensure an elevated dining

Qualifications

• College degree in Hospitality preferred, or 3+ years related experience.
• Strong guest service orientation with a passion for member satisfaction.
• Experience in private clubs, hotels, or fine dining with banquets.
• Proven ability to lead, train, and supervise dining and bar staff.
• Knowledge of POS systems and beverage/wine service.

Responsibilities

• Oversee informal and formal dining room and bar service at events.
• Hire, train, schedule, and evaluate dining and bar staff.
• Coordinate daily service assignments and liaise with kitchen.
• Develop training standards and service policies.
• Address complaints and maintain high service standards.
• Lead pre-meal meetings and communicate policy changes to staff.
• Develop wine lists and beverage programs; track sales and inventory.
• Open and close operations as scheduled by AGM/Clubhouse Manager.

Skills

Member service

Public presence

Private club dining experience

Team leadership

Wine service

Education

Hospitality-related degree or equivalent experience

Tools

POS systems

Job description

St. Louis Country Club in Ladue, MO, seeks a dining services and bar manager to join a long tradition of superior member service.

The Service Manager leads front-of-house operations across casual and formal dining, snack bar, outdoor spaces, and field bar, focusing on daily execution and staff development. You will collaborate with the AGM and Clubhouse Manager on wine and service programs, coordinate with the kitchen for menus and dietary needs, and supervise staff to ensure an elevated dining