Lead Service Manager, Multifamily Property

Mill Creek Residential; Redmond, Northern (WA, KY); Hybrid; USD 45,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

401k with employer matching

Paid time off

Job summary

Mill Creek Residential is seeking a Service Manager in Redmond, WA to lead maintenance and preventative tasks across multifamily communities. You will manage HVAC, electrical, plumbing, and general repairs, ensuring safety and high-quality outcomes.

The role involves supervising staff, coordinating with vendors, and optimizing maintenance budgets. The position emphasizes strong communication, safety compliance, and customer service, with a focus on timely responsiveness to resident requests and

Qualifications

• Capacity to read, write, and speak English with clear communication.
• Accurately take measurements and perform basic arithmetic.
• General computer skills in Office and property management software.
• Safely handle chemicals, paint, and cleaning supplies.

Responsibilities

• Routinely inspect grounds and buildings to ensure safety standards.
• Monitor inventory of tools, supplies and spare parts.
• Schedule and perform routine preventive maintenance on equipment.
• Inspect vacated apartments and oversee renovations for quality and timeliness.
• Oversee on-site vendors and maintenance service providers.
• Collaborate with managers on hiring, training, and supervision of the service team.

Skills

English proficiency

Communication

Measurements and math

Safety consciousness

Education

High School diploma or GED

HVAC Certification

CAMT

CPO

Job description

Mill Creek Residential is seeking a Service Manager in Redmond, WA to lead maintenance and preventative tasks across multifamily communities. You will manage HVAC, electrical, plumbing, and general repairs, ensuring safety and high-quality outcomes.

The role involves supervising staff, coordinating with vendors, and optimizing maintenance budgets. The position emphasizes strong communication, safety compliance, and customer service, with a focus on timely responsiveness to resident requests and