Lead Server & Hospitality Leader — MOD & Training

16 On Center; Chicago (IL); Vor Ort; USD 22.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) retirement plan

Paid leave

Paid sick leave

Transit benefits

Dining discounts

Zusammenfassung

16 On Center Chicago is seeking a Lead Server to model excellence in front-of-house operations, train staff, and uphold high standards of service in a fast-paced environment.

You will guide guests through the menu, coordinate with bar and kitchen, and manage openings, closings, and floor plans as Manager on Duty up to three shifts per week. Competitive hourly pay plus tips and a robust benefits package are offered.

Qualifikationen

• 2+ years of experience in a high-volume bar or restaurant environment.
• Strong knowledge of craft and classic cocktails, food, and beverage service.
• Natural leader who guides by example and supports team development.
• Excellent communication and teamwork across front- and back-of-house.
• Able to work late nights, weekends, and holidays with reliability.
• Comfortable managing multiple priorities and guest concerns in real time.

Aufgaben

• Ensure all steps of service are executed at the highest level.
• Guide guests through the menu with knowledge and enthusiasm.
• Take and deliver food and beverage orders accurately and efficiently.
• Maintain cleanliness and organization in service areas.
• Collaborate with bar, kitchen, and support teams for smooth service.
• Train new team members and support ongoing development.
• Assist with openings, closings, and floor plan awareness.
• Support floor management decisions and guest experience.
• Utilize Toast POS functions and related daily operations.
• Engage with guests and resolve concerns to build community.

Kenntnisse

Leadership

Hospitality

Communication

Teamwork

Attention to detail

Customer relations

Tools

Toast POS

Google Drive

Jobbeschreibung

16 On Center Chicago is seeking a Lead Server to model excellence in front-of-house operations, train staff, and uphold high standards of service in a fast-paced environment.

You will guide guests through the menu, coordinate with bar and kitchen, and manage openings, closings, and floor plans as Manager on Duty up to three shifts per week. Competitive hourly pay plus tips and a robust benefits package are offered.