Lead Server

John-Knox-Village-of-Central-Florida-In; Orange City (FL); Presencial; USD 17.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

403(b) Retirement Plan with Match

Education Assistance and Tuition Reimb

Free Access to Fitness Center

Discounted Meals

On-Site Nurse Practitioner, Outpatient

Descripción de la vacante

John Knox Village of Central Florida, Inc. is seeking a Lead Server to oversee dining service in SH Cranes, Bay, JJ and Bistro venues. You will mentor junior staff, provide full table service, and assist bar/lounge operations, ensuring clean, safe closing procedures daily.

The role emphasizes leadership, excellent customer service, and teamwork within a retirement community environment, with a focus on resident satisfaction and operational readiness.

Formación

• Must pass Level 2 background screening through the Florida Clearinghouse.
• Exceptional interpersonal and customer service skills.
• Requires standing 100% of the time and frequent walking.
• Reads, writes, and communicates in English fluently.

Responsabilidades

• Act as shift lead in absence of supervisor or when assigned.
• Train and mentor new servers on proper services techniques.
• Support bar and lounge service when necessary.

Conocimientos

Shift lead

Mentor staff

Customer service

Interpersonal skills

Descripción del empleo

Job Summary

Responsible for attending to guests needs in the SH Cranes, Bay, JJ and Bistro dining venues as well as special functions. This role includes providing full table service bar and lounge assistance, and responsibility for leading the closing procedures of the dining room. The Lead Server ensures that closing operations are completed thoroughly and efficiently, maintaining cleanliness, safety, and readiness for the next day. This position also provides mentorship and training for junior staff.

Essential Functions and Responsibilities

• Act as shift lead in absence of supervisor or when assigned.
• Train and mentor new servers on proper services techniques.
• Support bar and lounge service when necessary.

Working Conditions

• Routinely works indoors in a well-lit, well-ventilated area, but occasional works outside for special functions.
• May be exposed to wet floors and odors throughout the workday
• May be subject to extreme temperatures
• Is subject to frequent interruptions and occasionally emotionally upset residents, family members, etc.
• In the event of inclement weather such as hurricanes, employee will be expected to report to duty as scheduled.

Educational, Physical, and Other Requirements

• Must pass Level 2 background screening through the Florida Clearinghouse (Learn more: https://info.flclearinghouse.com)
• Must have exceptional interpersonal and customer service skills.
• Must work well with coworkers.
• Requires standing 100% of the time and frequent walking.
• Employee must be able to perform the essential functions of the job with or without reasonable accommodations. Physical requirements may include frequent use of hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee may be required to lift, stand; walk; sit; climb or balance; stoop; kneel; crouch or crawl; and smell. Vision abilities may require close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• For the safety and security of our residents and patients, employees must be able to read, write, and verbally communicate in English, which is the most universally used language of our resident and employee population.

Server 1

• No prior experience required
• Must meet John Knox Village policy regarding attendance.

Server 2

• 2 – 5 years experience in casual fine dining or customer service, or shows the ability in 6 months experience at John Knox Village Food Service
• Absences must not exceed 4 occasions in a 12 month period.

Server 3

• 5 or more years experience in casual fine dining or 1 or more years experience in John Knox Village Food Service Department.
• Absences must not exceed 3 occasions in a 12 month period.

Customer/Guest Relations & Communications

• Must maintain a professional, respectful, friendly demeanor with all residents, family members, guests, and staff at all times.

The employer reserves the right to change or assign other duties to this position with or wi

About the Organization

John Knox Village of Central Florida, Inc., is a Non Profit prestigious full-service retirement community situated on 200 beautiful acres in Orange City, Florida with approximately 800 residents and 600 employees.

Mission Statement

"Our mission at John Knox Village is to offer an unparalleled experience for a healthy lifestyle throughout our unique community. We provide our residents a responsive healing environment while improving the quality of life for all residents. This is done through a supportive team environment for residents, patients, employees, and clinical staff. We strive to improve the wellness of our community through innovation and pursuit of excellence.'

Vision Statement

"To be the premier provider and employer of choice for Central Florida."

Core Values

• Honesty
• Excellence
• Accountability
• Respect
• Team Work

Top Reasons to Work at John Knox Village of Central Florida

We offer the following employee benefits:

• Health Insurance
• Dental Insurance
• Employer-Paid Basic Life & AD&D Insurance
• Flexible Spending Account
• Supplemental Insurance Options
• 403(b) Retirement Plan with Match
• Education Assistance and Tuition Reimbursement
• Banking Services
• Employer-Provided Extended Illness
• Wellness Program
• Free Access to Fitness Center
• Discounted Meals
• On-Site Nurse Practitioner, Outpatient Rehab, and Pharmacy

EOE Statement Diversity creates a healthier atmosphere: John Knox Village of Central Florida is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, marital status, genetic information, or any other characteristic protected by law.

This position is currently accepting applications.