Lead Senior BSA — CRM/CDP & Data Platform

Zeta Global

Denver (CO)

On-site

USD 150,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO

Excellent medical, dental, and vision

Employee Equity

Employee Discounts

Virtual Wellness Classes

Pet Insurance

Job summary

Zeta Global in Denver is seeking a Lead Senior Business Systems Analyst to define solutions for client implementations and larger projects. You will translate client requirements into technical roadmaps, document specifications, and guide internal teams through design, development, and QA lifecycle.

You will bring 5+ years in software implementation, strong data modeling, CRM/CDP concepts, and experience with Snowflake and RESTful web-services.

Qualifications

Management experience of similar roles.
Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOE’s, etc
Ability to understand and represent the needs of the end user in a software development environment
Strong consultative and advisory skills.
Excellent written and verbal communications.
Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements.
Ability to communicate complex technical concepts to technical and non-technical audiences.
Subject matter expert thought leader (supports organization’s processes and procedures and can implement a new product or major modifications from start to finish).
Web-services experience with RESTful APIs desired
5+ years of experience with software implementation from requirement through design, development, and user acceptance
Bachelor's Degree or higher in technology-related field or relevant experience in implementing software.
4+ year's experience using Snowflake

Responsibilities

Gather and define project requirements
Understand client workflows and business goals
Elicit and comprehend use cases
Learn existing technical and data infrastructure
Conduct gap analysis between application and stated customer requirements
Set expectations
Collaborate with Architects and Developers
Estimate project impact (resources / hours)
Document recommended solution
Support client team with presentation and review process
Draft requirements documents/functional specifications
Update changes throughout the project lifecycle
Author and manage tickets for internal communication
Serve as internal SME on the solution
Collaborate with development, QA and production support teams through project lifecycle
Proactively identify and address project risks
Support QA and UAT to ensure requirements are met